Quality Assurance Manager - Isagenix
Gilbert, AZ 85297
About the Job
The Quality Assurance (QA) Manager will lead the QA team in ensuring the highest quality of our products through both manual and automated testing processes. This role will possess a strong technical background in software testing, a keen eye for detail, and proven leadership abilities. The QA Manager will be responsible for developing and implementing testing strategies, managing a diverse QA team, and collaborating with cross-functional teams to drive continuous improvement in product quality.
Work Schedule: This position currently follows a hybrid work model. Employees are required to work from the office at least four days per week (Monday - Thursday), with Friday available for remote work, offering a blend of in-person collaboration and flexibility.
Essential Duties & Responsibilities (Other duties may be assigned):Strategic Leadership:
- Develop and execute a comprehensive QA strategy that integrates both manual and automated testing practices.
- Define quality standards, metrics, and testing methodologies in line with business objectives.
Team Management:
- Lead, mentor, and develop a team of QA engineers specializing in both manual and automation testing.
- Foster a collaborative environment that encourages innovation and continuous learning.
Testing Process Oversight:
- Design, implement, and manage manual and automated testing processes, including test planning, test case design, execution, and defect management.
- Ensure comprehensive test coverage for new and existing features across various platforms.
Collaboration:
- Work closely with product managers, developers, and other stakeholders to ensure clear understanding of requirements and quality expectations.
- Participate in requirement reviews and design discussions to provide input on quality aspects.
Automation Development:
- Oversee the selection, implementation, and maintenance of automation testing tools and frameworks.
- Drive efforts to increase the automation coverage and efficiency of testing processes.
Quality Metrics and Reporting:
- Establish quality metrics and KPIs to measure testing effectiveness and product quality.
- Prepare and present regular reports on QA status, test results, and quality issues to stakeholders.
Continuous Improvement:
- Identify areas for process improvement and implement best practices in testing and QA methodologies.
- Stay current with industry trends and emerging technologies related to QA and testing.
- Bachelors degree in Computer Science, Engineering, or a related field.
- 5 years of experience in software quality assurance.
- 3 years in a managerial role.
- Strong experience in both manual and automated testing practices and tools.
- Skilled in the use of Microsoft office software to include Word, Excel, PowerPoint, and Outlook.
- Proficient in testing methodologies, tools (e.g., Selenium, JUnit, TestNG, JMeter), and version control systems (e.g., Git).
- Solid understanding of software development life cycle (SDLC) and agile methodologies.
- Excellent analytical and problem-solving abilities.
- Bachelor’s Degree in Computer Science or Engineering.
- 3 years of experience in managing Agile Delivery teams.
- Experience with continuous integration/continuous deployment (CI/CD) practices and tools.
- Familiarity with programming languages (e.g., Java, Python, JavaScript) for automation scripting.
- Certifications such as ISTQB, CSTE, or equivalent are a plus.
Company Overview:
Established in 2002, Isagenix International has created simple, proven products that optimize what your body is capable of—helping you protect your greatest asset, your health. For more than twenty years, Isagenix has made holistic science an art with transparency and integrity—creating products and systems that address nutrition, stress, fitness, energy, natural beauty, focus and financial wellbeing. The global wellbeing company, based in Gilbert, Arizona, markets their products through a network of independent distributors in 23 key markets: the United States, Canada, Puerto Rico, Australia, New Zealand, Mexico, the United Kingdom, Ireland, the Netherlands, Belgium, Spain, Austria, Denmark, Finland, France, Germany, Italy, Japan, Norway, Poland, Portugal, Sweden, and Switzerland. For more information, visit Isagenix.com.
EEO:Isagenix International, LLC is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to race, color, religion, sex, national origin, age, disability, veteran status or any other status protected by law.
