Quality Assurance Manager at Berkshire Hathaway Homestate Companies
Sacramento, CA 94203
About the Job
Sacramento, CaliforniaInformation Technology – Business Applications /Exempt /HybridBerkshire Hathaway Homestate Companies, Workers Compensation Division, has an opening for a Quality Assurance Manager, to be based in its Sacramento Office
This experienced manager will be responsible for shaping the overall quality strategy across complex IT systems and applications, managing and enhancing QA processes, ensuring high-quality product releases, and taking ownership of test strategy development, automation frameworks, and quality metrics
The beauty of this opportunity is this technical professional will remain deeply involved in the technical aspects of software testing while leading a team of QA engineers and will collaborate closely with development, operations, and product teams to ensure the delivery of robust, reliable, and scalable IT solutions
KEY RESPONSIBILITIESQA STRATEGY & FRAMEWORK DESIGNManages and implements a comprehensive Quality Assurance strategy, incorporating automation, performance, security, and scalability testing
Leads and manages a team of QA engineers, ensuring alignment with business and technical objectives
Defines and implements quality assurance strategies, processes, and best practices that ensure the highest levels of product quality
Develops testing plans, test strategies, and test cases for both functional and non-functional requirements
Foster a culture of continuous improvement by driving automation and process enhancements
Collaborates with DevOps to integrate QA tools into CI/CD pipelines and establish continuous testing practices
HANDS-ON TEST AUTOMATION & EXECUTIONActively participates in the design, development, and execution of automated test scripts for front-end, back-end, API, and database testing
Implements, maintains, and scales test automation frameworks using tools such as Selenium, Appium, TestNG, or Cucumber
Executes performance, load, and stress testing using tools such as JMeter or LoadRunner, and provides insights for performance optimization.Ensures test automation integrates seamlessly with CI/CD pipelines (e.g., Jenkins, GitLab, Bamboo) for continuous testing
PERFORMANCE, LOAD, AND SECURITY TESTINGManages and implements performance and load testing strategies to ensure that applications meet scalability and availability requirements
Collaborates with the security team to ensure integration of security testing practices, including vulnerability scanning and penetration testing, into the QA process
Analyzes performance test results, identifies bottlenecks, and recommends optimizations for performance and scalability
TECHNICAL COLLABORATION WITH CROSS-FUNCTIONAL TEAMSWorks closely with software architects, developers, and operations teams to understand technical requirements, system design, and performance goals
Collaborates closely with development, DevOps, and product teams to integrate QA processes into the overall software development lifecycle (SDLC).Partners with the DevOps team to ensure automated test coverage as part of continuous integration and delivery (CI/CD) pipelines
Works with the architecture team to understand technical designs, scalability concerns, and non-functional requirements, ensuring thorough test coverage
Participates in code reviews, sprint planning, and technical discussions to ensure quality is embedded from the earliest stages of development
TEST STRATEGY & COVERAGELeads the creation and execution of test plans and test cases that ensure comprehensive test coverage for complex IT systems
Develops end-to-end testing strategies that include unit, integration, system, regression, and acceptance testing
Designs and implements automated regression testing strategies to ensure product stability across releases.Identifies, documents, and mitigates risks by proactively addressing quality concerns during all phases of development.QUALITY METRICS & REPORTINGDefines, monitors, and reports on key quality metrics, such as test coverage, defect density, test execution progress, and release readiness.Establishes automated dashboards to provide real-time visibility into quality status, defect trends, and testing progress.Conducts root cause analysis on defects and failures, working with engineering teams to ensure corrective actions and prevention strategies.Establishes and monitors quality metrics, including defect density, test coverage, and mean time to detect/fix defects.Generates detailed quality reports, providing insights into system stability, performance, and quality risks.Creates dashboards and automated reporting systems for real-time visibility into test execution, results, and defect trends
TEAM DEVELOPMENT & MENTORSHIPLeads, mentors, and coaches QA engineers to build strong technical and testing competencies.Drives training initiatives for the QA team, ensuring up-to-date knowledge of automation tools, testing methodologies, and best practices
Ensures the team is well-versed in test automation, performance testing, security testing, and manual testing where needed.CONTINUOUS IMPROVEMENT & INNOVATIONStays informed about emerging QA tools, technologies, and methodologies, implementing improvements that enhance testing effectiveness.Advocates for a shift-left testing approach, embedding quality practices early in the SDLC to catch defects early and reduce overall testing cycles
Drives the adoption of modern testing techniques, such as behavior-driven development (BDD), test-driven development (TDD), and exploratory testing.ON-PREMISES, HYBRID AND CLOUD ENVIRONMENTSWorks with business applications across various environments, including on-premises, hybrid, and cloud systems.Works with the infrastructure and cloud teams to ensure that application environments are stable, secure, and meet business performance expectations.Supports the transition of applications from on-premises environments to cloud or hybrid architectures, working closely with senior IT leadership on cloud migration strategies.Ensures proper governance and performance monitoring for applications in all environments, proactively identifying areas for optimization.RISK AND COMPLIANCEEnsures that all business applications comply with industry regulations and internal security standards, including SOX, PCI-DSS, and other financial sector regulations.Works with the cyber security team to ensure applications are secured against potential threats and vulnerabilities
Develops and implements procedures for regular audits, risk assessments, and disaster recovery plans for critical applications.Ensures that QA processes adhere to relevant industry standards and regulatory requirements (e.g., ISO, GDPR, HIPPA).Develops and maintains test documentation, including test plans, test cases, test scripts, and test data management.Implements processes to ensure traceability of test cases to requirements and automated defect tracking/reporting.REQUIRED QUALIFICATIONSEDUCATION: Minimum of a Bachelor's degree in Information Technology, Computer Science, Software Engineering, or related field required
Master's degree a plus.CERTIFICATIONS: Highly Preferred: ISTQB Advanced Test Manager, Certified Agile Tester, or Certified ScrumMaster (CSM).EXPERIENCE: Required: Minimum of 10 years of experience in software quality assurance, with a minimum of 3 years in a QA management role
Proven hands-on experience with test automation frameworks and tools (e.g., Selenium, Appium, JUnit, TestNG, Cucumber)
Solid experience in integrating test automation into C!/CD pipelines using tools such as Jenkins, GitLab, or Bamboo
Experience in performance and load testing using JMeter, LoadRunner, or similar tools
Preferred: Experience working in cloud environments (AWS, Azure, or Google Cloud) and familiarity with testing cloud-native applications
Experience with performance monitoring tools like Grafana, Prometheus, or New Relic
TECHNICAL SKILLS/KNOWLEDGEStrong understanding of the software development lifecycle (SDLC) and Agile methodologies.Expertise in API testing using tools like Postman, SoapUI, or REST-assured.Proficiency in scripting languages such as Python, Java, JavaScript, or similar for test automation.Familiarity with containerized testing environments (e.g., Docker, Kubernetes) and microservices architecture
Strong analytical and problem-solving skills, with a focus on detail and accuracy.Excellent communication and and leadership skills, with the ability to work cross-functionally and lead technical discussions.WHAT WE OFFERWork-Life BalanceWork From Home Program (up to 2 days per week upon eligibility)Annual Bonus EligibilityModern Office SettingFree On-Site Fitness FacilityFree downtown shuttle routeTwo-minute walk from Walnut Creek BART StationThree-minute car ride from CA-24 and I-680Free On-Site Garage ParkingBENEFITSPaid Time OffPaid HolidaysRetirements Savings MatchGroup Health Insurance (Medical, Dental, and Vision)Life and AD&D InsuranceLong Term Disability InsuranceAccident and Critical Illness InsuranceFlexible Savings AccountsPaid Community Volunteer DayEmployee Assistance ProgramTuition Reimbursement ProgramEmployee Referral ProgramDiversity, Equity and Inclusion Program$138,070 - $168,720 a yearThis pay scale is an estimate of the salary range the employer reasonably expects to pay for the position based on potential employee qualifications, operational needs and other considerations consistent with applicable law
The actual salary may be above or below the range
The pay scale applies only to this position and only if it is filled in Sacramento, California
The pay scale may be different for other positions or in other locations.ABOUT USWith more than 50 years in business, BHHC has grown from a regional organization to a national insurance group, offering insurance products from coast to coast
Relationships are the cornerstone of our culture, and we believe in doing the right thing
That means we invest in our business in every way possible to deliver on our mission and demonstrate that people are what powers our success
Our commitment to financial strength and integrity means our customers can rest assured that we will be there when it counts.At BHHC we embrace diversity and foster an environment where our people can be their authentic selves
Our differences make us stronger and better together, which fosters a harmonious workplace—something we truly value
We’ve created an approachable and collaborative atmosphere
Here you’ll find a welcoming workplace where everyone can feel valued, supported, and inspired to do great work
Together, we raise the bar by being curious, remaining customer-focused, and operating with integrity.
This experienced manager will be responsible for shaping the overall quality strategy across complex IT systems and applications, managing and enhancing QA processes, ensuring high-quality product releases, and taking ownership of test strategy development, automation frameworks, and quality metrics
The beauty of this opportunity is this technical professional will remain deeply involved in the technical aspects of software testing while leading a team of QA engineers and will collaborate closely with development, operations, and product teams to ensure the delivery of robust, reliable, and scalable IT solutions
KEY RESPONSIBILITIESQA STRATEGY & FRAMEWORK DESIGNManages and implements a comprehensive Quality Assurance strategy, incorporating automation, performance, security, and scalability testing
Leads and manages a team of QA engineers, ensuring alignment with business and technical objectives
Defines and implements quality assurance strategies, processes, and best practices that ensure the highest levels of product quality
Develops testing plans, test strategies, and test cases for both functional and non-functional requirements
Foster a culture of continuous improvement by driving automation and process enhancements
Collaborates with DevOps to integrate QA tools into CI/CD pipelines and establish continuous testing practices
HANDS-ON TEST AUTOMATION & EXECUTIONActively participates in the design, development, and execution of automated test scripts for front-end, back-end, API, and database testing
Implements, maintains, and scales test automation frameworks using tools such as Selenium, Appium, TestNG, or Cucumber
Executes performance, load, and stress testing using tools such as JMeter or LoadRunner, and provides insights for performance optimization.Ensures test automation integrates seamlessly with CI/CD pipelines (e.g., Jenkins, GitLab, Bamboo) for continuous testing
PERFORMANCE, LOAD, AND SECURITY TESTINGManages and implements performance and load testing strategies to ensure that applications meet scalability and availability requirements
Collaborates with the security team to ensure integration of security testing practices, including vulnerability scanning and penetration testing, into the QA process
Analyzes performance test results, identifies bottlenecks, and recommends optimizations for performance and scalability
TECHNICAL COLLABORATION WITH CROSS-FUNCTIONAL TEAMSWorks closely with software architects, developers, and operations teams to understand technical requirements, system design, and performance goals
Collaborates closely with development, DevOps, and product teams to integrate QA processes into the overall software development lifecycle (SDLC).Partners with the DevOps team to ensure automated test coverage as part of continuous integration and delivery (CI/CD) pipelines
Works with the architecture team to understand technical designs, scalability concerns, and non-functional requirements, ensuring thorough test coverage
Participates in code reviews, sprint planning, and technical discussions to ensure quality is embedded from the earliest stages of development
TEST STRATEGY & COVERAGELeads the creation and execution of test plans and test cases that ensure comprehensive test coverage for complex IT systems
Develops end-to-end testing strategies that include unit, integration, system, regression, and acceptance testing
Designs and implements automated regression testing strategies to ensure product stability across releases.Identifies, documents, and mitigates risks by proactively addressing quality concerns during all phases of development.QUALITY METRICS & REPORTINGDefines, monitors, and reports on key quality metrics, such as test coverage, defect density, test execution progress, and release readiness.Establishes automated dashboards to provide real-time visibility into quality status, defect trends, and testing progress.Conducts root cause analysis on defects and failures, working with engineering teams to ensure corrective actions and prevention strategies.Establishes and monitors quality metrics, including defect density, test coverage, and mean time to detect/fix defects.Generates detailed quality reports, providing insights into system stability, performance, and quality risks.Creates dashboards and automated reporting systems for real-time visibility into test execution, results, and defect trends
TEAM DEVELOPMENT & MENTORSHIPLeads, mentors, and coaches QA engineers to build strong technical and testing competencies.Drives training initiatives for the QA team, ensuring up-to-date knowledge of automation tools, testing methodologies, and best practices
Ensures the team is well-versed in test automation, performance testing, security testing, and manual testing where needed.CONTINUOUS IMPROVEMENT & INNOVATIONStays informed about emerging QA tools, technologies, and methodologies, implementing improvements that enhance testing effectiveness.Advocates for a shift-left testing approach, embedding quality practices early in the SDLC to catch defects early and reduce overall testing cycles
Drives the adoption of modern testing techniques, such as behavior-driven development (BDD), test-driven development (TDD), and exploratory testing.ON-PREMISES, HYBRID AND CLOUD ENVIRONMENTSWorks with business applications across various environments, including on-premises, hybrid, and cloud systems.Works with the infrastructure and cloud teams to ensure that application environments are stable, secure, and meet business performance expectations.Supports the transition of applications from on-premises environments to cloud or hybrid architectures, working closely with senior IT leadership on cloud migration strategies.Ensures proper governance and performance monitoring for applications in all environments, proactively identifying areas for optimization.RISK AND COMPLIANCEEnsures that all business applications comply with industry regulations and internal security standards, including SOX, PCI-DSS, and other financial sector regulations.Works with the cyber security team to ensure applications are secured against potential threats and vulnerabilities
Develops and implements procedures for regular audits, risk assessments, and disaster recovery plans for critical applications.Ensures that QA processes adhere to relevant industry standards and regulatory requirements (e.g., ISO, GDPR, HIPPA).Develops and maintains test documentation, including test plans, test cases, test scripts, and test data management.Implements processes to ensure traceability of test cases to requirements and automated defect tracking/reporting.REQUIRED QUALIFICATIONSEDUCATION: Minimum of a Bachelor's degree in Information Technology, Computer Science, Software Engineering, or related field required
Master's degree a plus.CERTIFICATIONS: Highly Preferred: ISTQB Advanced Test Manager, Certified Agile Tester, or Certified ScrumMaster (CSM).EXPERIENCE: Required: Minimum of 10 years of experience in software quality assurance, with a minimum of 3 years in a QA management role
Proven hands-on experience with test automation frameworks and tools (e.g., Selenium, Appium, JUnit, TestNG, Cucumber)
Solid experience in integrating test automation into C!/CD pipelines using tools such as Jenkins, GitLab, or Bamboo
Experience in performance and load testing using JMeter, LoadRunner, or similar tools
Preferred: Experience working in cloud environments (AWS, Azure, or Google Cloud) and familiarity with testing cloud-native applications
Experience with performance monitoring tools like Grafana, Prometheus, or New Relic
TECHNICAL SKILLS/KNOWLEDGEStrong understanding of the software development lifecycle (SDLC) and Agile methodologies.Expertise in API testing using tools like Postman, SoapUI, or REST-assured.Proficiency in scripting languages such as Python, Java, JavaScript, or similar for test automation.Familiarity with containerized testing environments (e.g., Docker, Kubernetes) and microservices architecture
Strong analytical and problem-solving skills, with a focus on detail and accuracy.Excellent communication and and leadership skills, with the ability to work cross-functionally and lead technical discussions.WHAT WE OFFERWork-Life BalanceWork From Home Program (up to 2 days per week upon eligibility)Annual Bonus EligibilityModern Office SettingFree On-Site Fitness FacilityFree downtown shuttle routeTwo-minute walk from Walnut Creek BART StationThree-minute car ride from CA-24 and I-680Free On-Site Garage ParkingBENEFITSPaid Time OffPaid HolidaysRetirements Savings MatchGroup Health Insurance (Medical, Dental, and Vision)Life and AD&D InsuranceLong Term Disability InsuranceAccident and Critical Illness InsuranceFlexible Savings AccountsPaid Community Volunteer DayEmployee Assistance ProgramTuition Reimbursement ProgramEmployee Referral ProgramDiversity, Equity and Inclusion Program$138,070 - $168,720 a yearThis pay scale is an estimate of the salary range the employer reasonably expects to pay for the position based on potential employee qualifications, operational needs and other considerations consistent with applicable law
The actual salary may be above or below the range
The pay scale applies only to this position and only if it is filled in Sacramento, California
The pay scale may be different for other positions or in other locations.ABOUT USWith more than 50 years in business, BHHC has grown from a regional organization to a national insurance group, offering insurance products from coast to coast
Relationships are the cornerstone of our culture, and we believe in doing the right thing
That means we invest in our business in every way possible to deliver on our mission and demonstrate that people are what powers our success
Our commitment to financial strength and integrity means our customers can rest assured that we will be there when it counts.At BHHC we embrace diversity and foster an environment where our people can be their authentic selves
Our differences make us stronger and better together, which fosters a harmonious workplace—something we truly value
We’ve created an approachable and collaborative atmosphere
Here you’ll find a welcoming workplace where everyone can feel valued, supported, and inspired to do great work
Together, we raise the bar by being curious, remaining customer-focused, and operating with integrity.
