Quality Assurance NM State Support - Ambercare

Position Summary: This position will be responsible for monitoring Geo Fence statewide to ensure compliance. This position will also be responsible for ensuring that the state is in compliance with annual trainings and serves as a subject matter expert for Nevvon Learning Management System (LMS).

Essential Duties:

• Monitors daily Geofence Reporting
• Assists branches statewide with staying below 1.5% of their census
• Provides Geo fence training statewide
• Subject matter expert for Nevvon LMS
• Interfaces with Nevvon Project Manager biweekly to ensure productivity and optimal progression
• Provides training to state pertaining to Nevvon
• Oversees that annual trainings and NH Training is completed timely and correctly
• Ensures the appropriate staff have the correct access
• Assists branches to remain in compliance with annual training completion
• Maintains all company and Department on Aging rules, regulations, and standards
• Always maintains a high degree of confidentiality due to access to sensitive information
• Maintains regular, predictable, consistent attendance and is flexible to meet the needs of the department
• Follows all Medicare, Medicaid, and HIPAA regulations and requirements
• Abides by all regulations, policies, procedures and standards
• Performs other duties as assigned

Performance Responsibilities:

• Maintains positive internal and external customer service relationships
• Maintains open lines of communication
• Plans and organizes work effectively and ensures its completion
• Meets all productivity requirements
• Demonstrates team behavior and promotes a team-oriented environment
• Actively participates in Continuous Quality Improvement
• Represents the organization professionally at all times

Position Requirements & Competencies:

• Minimum of 2 years’ experience working in the field of senior services, or related social service
• Must demonstrate strong interpersonal and communication skills
• Represents the organization professionally at all times
• Computer proficient – Microsoft Word and Excel
• Must have reliable transportation, valid driver’s license and insurance for travel within the branch service area

To apply via text, text 7045 to 334-518-4376

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