Quality Assurance (QA) Technician (Day Shift) - Post Consumer Brands

Headquartered in Lakeville, Minn., Post Consumer Brands, a business unit of Post Holdings, Inc., is dedicated to providing people and their pets with delicious food choices for every taste and budget. The company’s portfolio includes beloved brands such as Honey Bunches of Oats®, PEBBLES®, Grape-Nuts® and Malt-O-Meal® cereal, and Peter Pan® peanut butter, as well as Rachael Ray® Nutrish®, Kibbles ‘n Bits® and 9Lives® dog and cat food. As a company committed to high standards of quality and to our values, we are driven by one idea: To make lives better by making delicious food accessible for all. For more information about our brands, visit www.postconsumerbrands.com and follow us on LinkedIn for the latest news.

Post Consumer Brands recently acquired several iconic pet food brands, venturing into a new market while remaining true to our purpose to provide delicious and accessible food that our consumers love. We’re always searching the center store for the next exciting product to add to our portfolio, and right now, we’re growing and need passionate, driven individuals with diverse perspectives to help us reach greater heights. That’s where you come in. Join a team where your voice is not only heard but valued. Make a real impact on brands enjoyed by millions of people and their pets.

At Post Consumer Brands, we take pride in our longstanding legacy of making one of every five breakfast cereals families eat daily. Today, we’re just as focused on our future as we expand our grocery business with different shelf-stable foods, including snacks and peanut butter. We are committed to providing accessible and delicious food for families, and we’re always searching the center store for the next exciting product to add to our portfolio. As we soar to new heights, we need creative, determined individuals from all walks of life to join our team, where your unique perspective and ideas are acknowledged and valued. Be a part of a company that empowers you to make a difference that’s evident on grocery store shelves and families’ tables across North America.

The Post Consumer Brands plant in Asheboro, NC is the newest addition to the company's network, featuring some of the most modern cereal production technology in the industry and the facility has quadrupled in size since it opened in 2007. Asheboro's 230+ team members produce some of our newest and most innovative cereals, like Oreo O's cereal! While there is plenty to do right in Asheboro, the town is only a few hours from the Atlantic Ocean in one direction and the Blue Ridge Mountains in the other direction.

The purpose of the Quality Assurance (QA) Technician is to provide real-time technical support to the Operations Teams and other support staff assigned. The individual is responsible for providing Operations Teams and Supervisors with the necessary information to produce products that meet PCBs food safety and quality standards at the lowest cost in a timely manner. The QA Technician plays a key role in assisting in the identification, investigation, and follow up activities of PCB continuous improvement program. Support, implement, and maintain food safety practices as required through SQF. Will be responsible for completing job duties in a manner that supports all plant safety, food safety, quality, and environmental practices.

Shift Schedule:  This position works a 2-2-3 schedule with a 12-hour shift starting at 5:45am and requires every other weekend work.  Candidates must be willing and able to work weekends to be in consideration for this opportunity.  

JOB ACTIVITIES/DUTIES

1. Provide Operations Team Members, Operations Supervisors, and Maintenance with technical resources in areas of product quality and food safety during on-going production, as well as in noncompliance situations. Attend noncompliance meetings to give direction on restarts, finding the source of the non-compliance and product hold.
2. Perform audits and analyses on finished and intermediate products, ingredients, packaging and systems and follow safety, sanitation, Good Manufacturing Practices, and Good Laboratory Practices while performing tests
3. Conduct investigations into consumer complaints.
4. Perform, record and report audit findings in areas of Pest Prevention, Sanitation, GMP’s, Pre-Op Inspection/Testing, Plant Environment, HACCP, SSOP’s, Net Weight, PSAs, Metal Detection Audit, Documentation Audit, Allergen Testing, and Ingredient COA Verification.
5. Calibration and maintenance of Quality measurement equipment in production and in the QA Lab.
6. Provide information and data to support the QA group in assigned project areas.
7. Use databases to hold and release product, provide non-compliance ingredient and packaging information to vendors (SCAR’s), and report and store audit reports.
8. Utilize the Quality Department resources to help in the identification and resolution of issues.

JOB REQUIREMENTS

Education: 4 years college degree or equivalent experience in chemistry, microbiology, math, statistics or food science recommended.

Experience: 3 years production experience preferred (food production desired). Knowledge of manufacturing processes, GMP's, food safety, GLP’s, statistics and lab techniques preferred. Experience in Food Systems, audit experience, with PCQI certification preferred.

Skills: This individual must possess excellent organizational and problem solving skills, the ability to work with a PC and have demonstrated math/statistical computation skills. Knowledge of SPC; the ability to work safely with chemicals, as well as, in and around equipment; the ability to compile, analyze and present collected data in summary form as well as being capable of performing a variety of tests.   Must be able to communicate technical, scientific, and regulatory information, both written and verbally. Must have strong communication and interpersonal skills, including the ability to make presentations, facilitate meetings, probe for root cause, and provide training to various groups within the organization and have knowledge of quality problem solving tools. Must be able to read, write and communicate in the English language.

Additional Requirements: Must wear company-issued uniforms (snap-front shirt & pants) and required PPE (bump-cap, hair net, beard net, safety glasses, ear plugs, gloves, steel-toed shoes, etc.); Regular attendance; Flexibility to work overtime and/or on alternate shifts if needed; Must follow established safety procedures.