Quality Assurance Specialist - Impact Business Group

• Understands and administers our quality system program in accordance with company and customer requirements. 
• Develops and implements continuous improvement programs to improve overall operations 
• RMA Lead responsible for coordinating, processing, and ensuring completed documentation of customer returned material. 
• Interact with customers and suppliers regarding quality issues, analyzes returned products and implement corrective actions and quality improvement plans. 
• Manages internal reporting of quality metrics. 
• Acts as point person for internal and external (off site) quality audits and source inspection. 
• Contributes to overall company quality initiatives. 
• Supervises operation of Quality Department including the quality inspectors to ensure timely and accurate performance of their work. 
• Trains and develops Quality technicians/inspectors to ensure a culture of Continuous Improvement. 
• Performs final inspection/audit of WIP/finished goods and documentation for release to customer. 
• Works closely with Engineering and Manufacturing personnel to assist with resolution of any internal or external quality concerns (including scrap, suspect material, non-conforming material requiring deviation, etc.). 
• Lead MRB and document discrepant material dispositions. 

• Strong background in quality and manufacturing systems. 
• Strong understanding of PCB Assembly, Cable Assembly, and Mechanical Assembly processes and techniques. 
• Direct knowledge of ISO AS9100D with ISO 9001:2015, IPC Standards, J Standards, MIL-Standards and lean practices and techniques. 
• A general knowledge of process performed by our key suppliers including PCB fabrication, metal forming and cable/wire harness assembly. 
• Must possess excellent communication skills for liaising and communicating with vendors, customers and internal departments. 
• Minimum of 3 years of direct work experience in contract manufacturing QA Systems, regulations, guidelines, and associated standards. 
• Problem solving, root cause analysis. 
• Experienced user of MS Office suite of products including MS Access 

• Bachelor's Degree and minimum 5 years of experience are required. 
• Prefer 5-10 years of Quality Engineering/Management or related experience. 
• Experience in the electronics industry required 

Contract positions

Will be employed and paid hourly by iMPact Business Group. Benefits (medical, dental & vision) are available after 90 days of employment. 

Permanent placed employees

Paid by and qualify for benefits in accordance with the policies of the hiring company. 

Submit your resume today to be considered for this position. A recruiter will review within a business day or two and will reach back out to you if they would like to discuss next steps.

Internal Positions

We have several internal positions at iMPact that we are hiring for. Please view our internal positions here.

• Recruiters
• Account Managers

Learn more about working with iMPact Business Group