Quality Assurance Specialist - Crystal Stairs

Crystal Stairs, Inc.

Improving the Lives of Families through

Child Care Services, Research, and Advocacy

Head Start - Quality Assurance Specialist

What We're Looking For:

Crystal Stairs is seeking a Quality Assurance Specialist for our Quality Assurance Unit. Under the direction of the Quality Assurance Coordinator, the Quality Assurance Specialist conducts program monitoring and is responsible for data collection, and reporting for our Programs with a focus on Head Start Program monitoring.

RESPONSIBILITIES/ESSENTIAL FUNCTIONS:

• Conduct audits for monthly quality assurance reviews and/or as required by our Programs
• Provide administrative support to departmental operations in preparation for monthly quality assurance audit/ reviews and/or as required by our Programs
• Monitor quality improvement goals and track outcomes on a monthly basis
• Review files, facilities, documents, classrooms, and processes for compliance with contract and agency requirements.
• Perform monitoring processes for all sections of the Office of Head Start On-Site Review Protocol
• Review and support implementation of yearly updates from Head Start Program as these relate to quality assurance monitoring program processes
• Input monitoring results to our Program technical application as appropriate
• Participate in monthly outcomes review meetings and collaboration meetings
• Maintain confidentiality of client information as required by federal and state laws, and Head Start Program policies

EXPERIENCE, KNOWLEDGE, SKILLS AND ABILITIES YOU SHOULD POSSESS:

• AA degree from an accredited college or university in Early Education, Social Work, Human Development, Compliance Monitoring or related field ; related work experience in Head Start Programs or program monitoring may be substituted for college level education. Bachelor's degree highly desirable

• A minimum of two (2) year working with Head Start Programs or Social Service Programs.

• Must have reliable transportation and possess a valid California Driver License in good standing with DMV required; current liability insurance

• Must meet State health requirements to include passing a physical examination as condition of employment, Live Scan, and TB clearance.

Total Package of Benefits

• Medical/ Dental/ Vision - 95% Agency Paid for 2023!
• 401k Matching Options
• Flex Spending
• Pre-paid Legal Services
• Sick and Vacation Time
• Paid Holidays and Winter Break
• Opportunity for Growth and Development
• Robust Learning Management System offering the following continuing education units: PDC, HRCI, CEU, CPE, PDU, SHRM

Qualified applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.

Crystal Stairs, Inc. is committed to building and sustaining a fully vaccinated, diverse workforce and culture. As part of this commitment, Crystal Stairs, Inc. provides equal opportunity in all of our employment practices, including selection, hiring, promotion, transfer, and compensation, to all qualified applicants and employees without regard to race, color, medical condition as defined by state law, ancestry, religion, sex, national origin, age, marital status, sexual orientation, gender, ethnic group identification, mental or physical disability, pregnancy, childbirth and related medical conditions, or any other legally protected status.

Additional Requirements: Must be fully vaccinated and remain fully vaccinated against COVID-19. Per the CDC, fully vaccinated means at least 2 weeks after (1) a second dose in a 2-dose series, or (2) a single-dose vaccine, and this status and definition applies to COVID-19 vaccines currently authorized for emergency use or approved by the U.S. Food and Drug Administration.

Crystal Stairs is committed to building and sustaining a diverse, fully vaccinated workforce and culture. As part of this commitment, Crystal Stairs does not and shall not discriminate on the basis of race, color, religion (creed), gender, gender expression, age, national origin, disability, marital status, sexual orientation, or military status, in any of activities or operations.

For more information about Crystal Stairs, please visit our website at: www.crystalstairs.org