Quality Assurance Specialist - Special Service for Groups, Inc- HOPICS

• Summary

• Essential Functions
  • Assist with the developing of audit systems and procedures in accordance with contract terms and scopes of work.
  • Prepare reports and data analysis about necessary improvement in programs.
  • Coordinate with program managers and supervisors to develop corrective action plans.
  • Collaborate with the Data Specialists to address data issues and corrective action steps.
  • Work with the Quality Assurance Manager to develop a systematic process to monitor client files and HMIS data quality and integrity.
  • Prepare and submit timely reports to Associate Director for Contracts, Compliance, and Performance.
  • Ensure files are maintained up-to-date and contain accurate documentation for service coordination/case management, housing placement, rental assistance, and any other service provided.
  • Prepare monthly reports on contract compliance benchmarks, program fidelity and data standards.
  • Some evenings and other non-traditional hours may be required.
  • Work collaboratively with programs to address file errors and corrective action plans.
  • Analyze collection of program data related to productivity, contract performance, outcomes, demographics, and integration efforts.
  • Work collaboratively with outside agencies and partners.
  • Prepare project reports in accordance with funding requirements.
  • S/he will assist in training and provide support to necessary staff, providers, and other project partners participating in project. The quality assurance specialist will participate in all mandatory program and division meetings and trainings, as assigned by his/her supervisor and division director. Prepare reports in accordance with program requirements and Division policies.
  • Maintain files/records on client services in compliance with HIPAA, 42 CFR Part 2 and other funding requirements for audit purposes.
  • Maintain appropriate boundaries; and adhere to SSG’s Code of Ethics and HOPICS’ Core Values.
  • Represent the Agency in a professional manner at meetings and community events.
  • Regular attendance required.

• • Other duties as needed.
• Secondary Functions

• Minimum Qualifications - Knowledge, Skills and Abilities Required

• Non-Essential Qualifications - Knowledge, Skills, and Abilities

• Supervisory Responsibilities

• Environmental Conditions (Working Conditions)

• Physical Requirements 

• Mental Requirements

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