Quality Assurance Specialist - Graham Inc.

JOB DESCRIPTION
Position: Quality Assurance Specialist
Status: Full-Time Hourly (4hours)
Location: Washington, DC
Hours: 5 days per week, from 8am-5pm (1-hour lunch)

*Strong English skills and telephone etiquette, with strong written and verbal communication*

ABOUT THE ORGANIZATION:
Welcoming and pleasant government office environment with positive coworkers and supervisors. Located in metro accessible DC, this is an excellent human resources job opportunity. If you are a dependable, hard-working, trainable individual who is a team player with a good attitude, we encourage you to apply for this role within a highly reputable office that serves an important function in the federal government.

COMPENSATION & BENEFITS:

• Long-term full-time job opportunity in a highly reputable office
• 11 Paid Federal Holidays
• Paid Sick Time
• Paid Vacation
• Free FinFit Financial Wellness Benefit
• Free Personal Financial Training Library Benefit
• Shopping Discount Program, Workplace Advantage
• Employee Assistance Program
• Counseling
• Legal & Financial Consultations
• Pharmacy Discount Card

ESSENTIAL FUNCTIONS and RESPONSIBILITIES:
Develop and implement quality control methodologies to ensure compliance with quality assurance standards, guidelines, and procedures in a large computer-based organization. Develop and define major and minor characteristics of quality including quality metrics and scoring parameters and determines requisite quality control resources for an actual task order. Establish and maintain a process for evaluating hardware, software, and associated documentation and/or assist in the evaluation. Conduct and/or participate in formal and informal reviews at pre-determined points throughout the development life cycle. BS/BA degree (or equivalent) and approximately 4 years of experience in a related field.

• Skill in greeting and interacting with people in a courteous and tactful manner.
• Skill in operating computers and printers to produce a wide range of documents.
• Strong English communication skills, both written and verbal.
• Friendly and personable with excellent telephone etiquette.

PHYSICAL DEMANDS

• This position routinely utilizes standard office equipment such as laptops, computers, phones, photocopiers, and filing cabinets, in a home office as well as an in-person office environment.
• Ability to lift/move up to 20 pounds
• This position is generally performed in a professional office setting; 70% sitting, 20% standing, and 10% walking.
• The physical requirements described are representative of those that must be met to successfully perform the essential functions of this position. Reasonable accommodation may be made to enable individuals with a qualifying disability to perform the essential functions.

GENERAL INFORMATION: Applicants are assured of equal consideration regardless of race, age, color, religion, national origin, gender, GINA, political affiliation, membership or non-membership in employee organization, marital status, physical handicap which has no bearing on the ability to perform the duties of the position.