Quality Assurance Supervisor-1st Shift - Cerelia Bakery Canada LP

• Supervise and lead quality assurance technicians through team huddle meetings and one-on-one meetings.
• Provide training and guidance to quality assurance technicians on current and new processes.
• Conduct performance reviews and provide constructive feedback.

• Develop, implement, and maintain quality assurance processes and procedures.
• Ensure compliance with industry regulations and standards (e.g., FDA, HACCP, GMP, Safety) and provide the necessary training and communication changes on each initiative.
• Coordinate and conduct internal audits to ensure adherence to quality standards.
• Follow established programs, policies, and practices to produce safe, quality foods that meet SQF, regulatory, company, and customer requirements.
• Collaborate with other department supervisors/managers to enforce the Food Safety Program and work with QA to resolve food safety issue related to sanitation.
• Responsible for GMP/ Food safety refresher training for all associates and onboarding GMP/ Food Safety training for new employees.

• Oversee the testing and inspection of raw materials, in-process products, and finished goods.
• Ensure proper documentation of test results and quality inspections.
• Investigate and resolve quality issues, including customer complaints and product recalls.
• Review and file daily regulatory paperwork.
• Maintain the Environmental Monitoring Program which includes scheduling environmental swabbing and samples preparation.

• Identify opportunities for process improvements and implement changes.
• Collaborate with Production, Supply Chain & Logistics and Engineering/ Maintenance teams to enhance product quality.
• Develop and implement corrective and preventive actions (CAPA) to address quality issues.

• Stay current with industry regulations and standards.
• Ensure that all products comply with relevant food safety and quality regulations.
• Prepare for external audits and inspections.

• Maintain accurate records of quality control activities and test results.
• Prepare and present quality reports to senior management.
• Track and analyze quality metrics to identify trends and areas for improvement.

• Follow company safety policies and practices to foster a safe workplace and environment for ourselves and our co-workers.
• Makes SAFETY a priority, while carrying out daily activities.

• Maintains a safe, clean, and sanitary working environment always.

• 5 years of relevant quality assurance experience, preferably in food manufacturing or an associate or bachelor’s degree in related field (Quality Assurance, Food Science, Chemistry, etc.) is preferred.
• Knowledge of SQF, HACCP microbiological and sanitation concepts.
• Experience with regulatory concepts (Kosher, Organic, RSPO, Non-GMO, Gluten Free) is preferred.
• Functional knowledge and use of Microsoft Office – Excel, Word, PowerPoint, & Outlook.

• Strong oral and written communication skills.
• Ability to make decisions independently.
• Ability to plan workload accordingly to team’s availability, production schedule, and any unexpected circumstances.
• Capability to escalate food safety and quality issues to management team and assist in resolving issues.
• Must be organized, detail-oriented, possess good troubleshooting skills, and be able to prioritize work effectively.
• Ability to work independently with or without supervision.
• Must have the ability to make decisions, maintain regular and acceptable attendance, follow directions, and accept constructive criticism.

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