Quality Assurance Systems Coordinator - Rise Baking Company

Rise Baking Company was founded by bakery experts passionate about providing our customers with high quality products and providing a positive, collaborative place to work for our people.

We are a company built on elevating expectations. It’s what sets us apart from others in the baking industry. And our people are our finest ingredient.

We believe the quality of our people is just as important as the quality of our products. Our environment encourages creativity, and we value an entrepreneurial and industrious approach to work —a place where honesty, respect, and trust are the essential ingredients for how we do business. We take pride in working with creative individuals with a passion for what they do, and we’re always looking to expand our team.

We offer a wide variety of professional and management opportunities, including sales, product development, account management, general management, finance, engineering, administration, and information systems management. We also employ a diverse workforce of hourly food production, packaging, quality assurance, warehouse, sanitation personnel, leads, and supervisors.

Like our products, our benefits package offers quality that makes a difference.

Coverage options may include:

• Medical, dental, life, disability, vision, and supplemental insurance
• Company paid holidays
• Paid Time Off (PTO) plans
• Performance bonus potential
• 401k plan with company match

Expectations Deliciously Exceeded.

Job Purpose

Implement and maintain the facility’s quality systems, ensuring the accuracy and effectiveness of the quality systems. Maintain FDA and state regulatory standards and ensure plant meets requirements for GFSI certification including food safety, quality, and regulatory requirements.

Essential Functions

• Serve as the acting GFSI expert for the facility

• Maintain the facility’s GFSI certification, ensuring changes are reviewed and implemented as needed

• Partner with other departments to ensure compliance to regulatory and GFSI requirements; follow up to ensure identified non-conformances are adequately investigated and closed out

• Perform ongoing GFSI gap analysis for the facility

• Assist with training to plant departments on GFSI standards and regulations

• Provide guidance to the facility on regulatory issues for local, state, and federal agencies

• Co-lead facility audits of the quality and food safety system in addition to program/facility audits, customer audits, and regulatory audits

• Maintain the company’s quality control, compliance, and assurance programs; maintain Quality Systems Manual for the facility

• Monitor adherence to SOPs and GMPs; assist with the development and implementation of work instructions and assist with training employees to follow as needed

• Support the plant's Environmental Monitoring Program

• Assist with the review of pre-op and production data

• Verify production paperwork including CCP checks, label checks, weight checks, and others as required

• Assist with label verification checks as needed

• Participate on the HACCP and Recall team

• Co-lead monthly HACCP/food safety/quality meeting

• Review all HACCP documentation to ensure compliance

• Review the food safety plan as required when new raw ingredients, finished products, equipment, and/or processes change

• Assist with customer complaint investigations as needed; provide trends on customer complaints and areas for improvement in the facility

• Assist with shelf-life studies as needed

• Support the food safety program, quality standards, and legality of manufactured products

• Perform other job-related duties as assigned

Qualifications (Education, Experience, Competencies)

• 3 years of quality control experience in the food industry or bachelor’s degree in a related field

• 2+ years of SQF practitioner experience preferred or equivalent training and recognized aptitude

• Knowledge of food safety programs and systems: GFSI training, SQF practitioner, and HACCP certification; PCQI training preferred

• Proficient with Microsoft Office

• Strong written and verbal communication skills

• Excellent skills in the areas of teamwork, motivation, decision making, relationship building, and coaching

• Ability to think critically and solve complex problems

• Ability to organize, manage multiple priorities, and maintain high attention to detail in a fast-paced environment

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