Quality Control Assistant Manager - Gerber Collision & Glass
Columbus, OH
About the Job
Company: Gerber Collision & Glass
WELCOME TO GERBER COLLISION & GLASS
Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With $2+ billion in sales, over 800 locations and growing, our 10,000+ team members across the United States and Canada are passionate about delivering our goal to WOW Every Customer and Be the Best!
We invite you to join our team. Gerber offers a great place to launch and grow careers. As we continue to grow, we have endless opportunities for you to grow with us.
Gerber Collision & Glass recognizes, values and welcomes all applicants with unique talents and abilities from all backgrounds and characteristics. All qualified individuals are encouraged to apply, including individuals with disabilities and Protected Veterans.
Job Description:
The Assistant Manager, Quality Assurance (AMQA) for our collision repair service is responsible for overseeing the compliance and quality of all repair work. The AMQA plays a crucial role in maintaining our commitment to excellence by ensuring that all repair work adheres to industry standards, customer requirements, and company policies.
Key Job Responsibilities
Ensure consistent execution of WOW (Wow Operating Way) plan
Ensures that the customers’ vehicles are repaired exceeding Gerber Collision’s quality expectations and the customers’ needs.
Oversee all quality assurance procedures in the collision repair process
Conduct regular inspections and audits of repair work
Identify and resolve quality-related issues, ensuring corrective actions are implemented
Collaborate with the repair team to develop and implement quality improvement initiatives
Provide training and support to the repair team on quality standards and procedures
Ensure compliance with industry regulations and safety standards
Prepare and present quality reports to management
Education and/or Experience Required
High School Diploma or equivalent
Technician or Production Manager experience required
Proven experience in quality assurance within the automotive industry, preferably in a collision repair environment
Strong knowledge of industry quality standards and regulations
Valid Driver’s License
Required Skills/Abilities
Effectively manage a fast-paced environment, demonstrating multi-tasking ability while working under pressure
Comprehensive knowledge of the estimating process
Excels at building and maintaining business relationships
Strong attention to detail and a high degree of accuracy
Communicate effectively, both verbally and in writing
Well-developed organizational skills with the ability to prioritize
Working knowledge of vehicle repairs practices
Understand key shop metrics, client expectations and how they impact the company’s overall financial performance
Extensive Knowledge of the Management System (MIS) and Estimating Systems
Other Requirements
Frequently required to bend, crouch, reach, handle tools and lift in excess of 50lbs of materials
I-Car Registered (working towards Gold Class certification)
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
The physical demands of your job must be met to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the job.
#INDNORTH
Benefits That Drive Your Success
Gerber offers the comprehensive benefits you expect from an industry leader, including:
- Annual Paid Time Off (PTO) plans
- 2 weeks of Paid Parental Leave for Full time Employees who work a minimum of 30 hours per week
- 6 paid holidays annually
- Medical, Prescription Drug, Dental & Vision Insurance effective Day 1
- 401(k) Retirement Plan with company match
- Employer Paid Short-Term Disability & Life Insurance
- Additional Voluntary Life Insurance
- Continuing Education Opportunities
- Free Prescription or Non-Prescription Safety Glasses annually
- Annual Voluntary Uniform Stipend
Gerber Collision & Glass is proud to be an equal opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status, or any other consideration, prohibited by law or by contract.
About Us
Gerber Collision & Glass has been WOWing customers with our collision repair services for over 80 years. Please visit gerbercareers.com to learn more about our company.
Compensation Details:
Pay range: $55,000-$75,000 annually. Weekly pay!
