Quality Control Inspector-Embassy Suites Uptown Charlotte - CMC Hotels

Are you looking for a Company you can "GROW" with, Look no farther, CMC Hotels can provide this opportunity to you. We believe in Growing People. Our people are the Heart of our organization. The growth and success of our portfolio will be possible by the contribution of our associates who will be recognized, grow and succeed with us.

We offer our associates an array of benefits, based on eligibility, including:

• Competitive wages based on experience
• Paid Vacation
• Medical, Dental, Vision Insurance
• Sick Leave
• 401k
• Hilton Hotel Discounts

RESPONSIBILITIES:

• Follow 15/5 rule, make eye contact and smile at 15 feet, greet guest within 5 feet, to ensure complete guest satisfaction.
• Must wear approved uniform at all times while working, including nametag.
• Responsible for assisting in cleaning rooms or public areas and performing laundry functions as workload may require.
• Responsible for establishing and implementing proper standards and procedures for housekeeping staff ensuring brand and corporate standards.
• Enforces established policies and procedures for CMC and the hotel’s brand.
• Responsible for training all housekeeping and laundry staff according to expectations and standards.
• Communicates daily with other management, and department heads and employees to ensure proper operating procedures are in compliance.
• Responsible for conducting daily inspections of all areas cleaned by the Housekeeping Department including the guest rooms and public areas. Record all relevant information on the Housekeeping Inspection Report.
• Responsible for installing inventory controls for uniforms, linens and/or supplies to be monitored by issuance procedures and purchasing.
• Responsible for inventories of guest supplies and amenities including equipment on an ongoing basis.
• Responsible for monitoring and controlling the budget.
• Responsible for key control as noted in the housekeeping manual.
• Responsible for managing, monitoring and making adjustments to comply with energy conservation program management.
• Responsible for ensuring proper maintenance in regard to building, furniture, fixture, and equipment.
• Responsible for evaluating condition of furniture, fixtures, décor and make recommendations and assist in the coordination of rehab projects.
• Ensures Security for the hotel’s customers, employees, and property assets.
• Responsible for updating all safety procedures.
• Responsible for compliance with fire and safety issues.
• Responsible for following and implementing the DND policy to fellow associates, reference Life Safety handbook if necessary.
• Responsible for reporting maintenance issues, using the corporate approved tickets, and making sure room is noted as out of order until repair can be made.
• Responsible assisting Executive Housekeeper in conducting room attendant training to improve weak areas reflected in the individual’s performance evaluations.
• Responsible for assisting the Executive Housekeeper in completing room assignments for the Room Attendants from the Housekeeping Report.
• Execute any other tasks or duties deemed necessary by hotel management for the successful operation of the property.