Quality Control Manager - ITC Federal, Inc.

JOB TITLE: Quality Control Manager

GOVERNMENT AGENCY: DHS USCIS Federal Contractor Position

POSITION INFORMATION: Full-Time Position

LOCATION: Lincoln, NE

BENEFITS: Health, Dental and Vision, 401(k), Paid Federal Holidays, PTO

ITC Federal is an information technology and consulting company focused on servicing the needs of the Federal Government. ITC’s mission is to apply earned expertise in information technology and information assurance/security to assist this client in achieving its mission. ITC is located in Fairfax, VA and offers outstanding compensation and benefits plan and a challenging and rewarding professional work environment.

The Quality Control Manager is located at the Nebraska Service Center and will oversee quality operations. They will develop and implement a qualitative and quantitative metrics program to objectively and empirically evaluate project progress against benchmarks and deliverables. The QC Manager creates, supervises, and maintains Quality Management policies and procedures by project standard requirements.

They are responsible for refining inspection procedures for all areas of the contract. Maintains an audit schedule, and performs audits of procedures, reporting requirements, plans, programs and records. They will lead workplace safety through prevention, instruction, and random inspection and monitor for contract compliance, monitors risk and contributes suggestions for risk mitigation

THE BASIC QUALIFICATIONS FOR THIS POSITION ARE AS FOLLOWS:

• Three (3) years of experience in managing quality control operations obtained within the last five (5) years
• High School Diploma, required
• Ability to obtain a USCIS government security clearance
• Certifications in six sigma quality improvement or lean quality improvement are required; Quality Certifications from the American Society for Quality (ASQ) will be considered equal to lean or six sigma; Can consider candidate if they are willing to obtain the certification with 6 months of hire
• Success in preparing and monitoring internal procedures for adherence to Government regulations and policies and coordinating operational and administrative actions
• Capability to provide operational and contract-specific financial information; as both scheduled and ad-hoc deliverables

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit and use repetitive hand motions to sort and handle documents. The employee is frequently required to reach with hands and arms.

Minimum Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
• Written Communication - Writes clearly and informatively; edits work for spelling and grammar; varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.
• Diversity - Demonstrates knowledge of EEO policy; shows respect and sensitivity for cultural differences; promotes a harassment-free environment; builds a diverse workforce.
• Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.
• Strategic Thinking - Develops strategies to achieve organizational goals; understands organization's strengths & weaknesses; analyzes market and competition; identifies external threats and opportunities; adapts strategy to changing conditions.
• Planning/Organizing - Prioritize and plans work activities; uses time efficiently; plans for additional resources; sets goals and objectives; organizes or schedules other people and their tasks; develops realistic action plans.
• Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
• Innovation - Displays original thinking and creativity; meets challenges with resourcefulness; generates suggestions for improving work; develops innovative approaches and ideas; presents ideas and information in a manner that gets others' attention.
• Language Skills - Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, proposals, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Mathematical Skills - Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.
• Reasoning Ability - Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to question activities and issues in all functional areas and make sound business decisions based on that data.
• Physical Demands - The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit, talk, type or hear. The employee is frequently required to walk; use hands to finger, handle, or feel and reach with hands and arms.
• Work Environment - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The employee will normally work in a temperature-controlled office environment, with frequent exposure to electronic office equipment.

EEO M/F/D/V

***Applicants selected will be subject to a Government background investigation and must meet eligibility and suitability requirements***

ITC Federal is an equal opportunity/affirmative action employer and will not discriminate against any application for employment on the basis of age, race, color, gender, national origin, religion, creed, disability, veteran status, marital status, sexual orientation, genetic information, military status, disability, or sex including pregnancy and childbirth or related medical condition or on any other basis prohibited by law.