Quality Director/Guest Experience Director - Chick-fil-A
Taylor, MI 48180
About the Job
Chick-fil-A - High Level Leadership Opportunity (Restaurant Leadership Preferred)
Are you passionate about leading a team in a positive and people-focused environment? Do you have a servant's heart and a strong character?
Join Chick-fil-A Taylor as a highly skilled and motivated Leader, where you will have the opportunity to influence others positively and develop your leadership skills in a fun and loving work environment.
Our Benefits Include:
- A fun work environment where you can positively influence others
- Flexible scheduling (and closed on Sundays)
- Learning first-hand from an experienced Operator and Restaurant Leaders
- Intentional growth and development to help you reach your professional goals
- Scholarship opportunities
- Competitive pay
Leader Responsibilities:
- Participating operationally in day-to-day activities in high-volume, fast-paced Restaurant
- Offer immediate and respectful response to Guest's needs
- Assist in training of new hires, set the tone for a shift, and act as a role model for our team
- Be a friendly, encouraging team player
- Open and/or close, lead shifts, key holder
- Count drawers and finalize day
- Excellent communication skills, both written and spoken
Qualifications and Requirements:
- Smile
- Create and Maintain Eye Contact
- Speak Enthusiastically
- Make Emotional Connections with Guests
- Reliable transportation
- Ability to work in a fast-paced environment
- Strong people skills with a desire to serve Team Members
- Strong commitment to superior customer service
- Ability to manage Team Member behavioral and performance issues
- Ability to work in a team environment with shared ownership and responsibility
- Ability to provide active and ample feedback to Team Members to drive Operational Excellence and promote an amazing Team Culture
- Prior experience as shift lead, crew lead, supervisor, team lead, restaurant manager, restaurant assistant manager is not required but is preferred.
Location: Taylor FSU Chick-fil-A
Apply now and become part of a dynamic team where leadership and personal growth are encouraged!
Working at a Chick-fil-A® restaurant is more than a job – it’s an opportunity for teamwork and leadership development in a positive, people-focused environment. Most Chick-fil-A restaurants are locally owned and operated by independent, franchised Operators who invest in the future of their Team Members and give back to their communities.
