Quality Improvement Manager - Eastern Connecticut Health Network

POSITION SUMMARY:

Oversees projects while assisting clinical and non-clinical team members make improvements to patient care, safety, efficiency and customer service. Takes an active role in helping departments standardize good practice patterns. Promotes compliance with regulations by working with ECHN staff to develop practices that are relevant and compliant. Facilitates project teams as well as organizational department efforts to improve systems and process within ECHN. Acts as a resource person to administrative team, department managers and medical staff. Supports medical staff departments and committees in their peer review, quality and service excellence efforts.Compiles and assists with the analysis of internal and external data. Reports to the Vice President of Quality.

EDUCATION/CERTIFICATION:

• Bachelors of Nursing or related field required. Masters Degree in Nursing or related field preferred.

EXPERIENCE:

• Strong patient advocate.


• Minimum of 5 years clinical experience.


• Previous quality, safety and or regulatory experience preferred.


• Experience with database/spreadsheets is helpful.

COMPETENCIES:

• Strong leadership skills, attention to detail and excellent communication skills.


• Ability to maintain confidentiality.

ESSENTIAL DUTIES and RESPONSIBILITIES:

Disclaimer: Job descriptions are not intended, nor should they be construed to be, exhaustive lists of all responsibilities, skills, efforts or working conditions associated with the job.They are intended to be accurate reflections of the principal duties and responsibilities of this position.These responsibilities and competencies listed below may change from time to time.