Quality Improvement Specialist - CN Guidance and Counseling Services

JOB DEFINITION:

Develop and monitor program goals and outcomes and provide quality improvement training for staff to facilitate achievement of goals.

EDUCATION REQUIRED:

Master's degree with a license in health and human services. (i.e. LMHC, LMSW, LMFT and LCSW)

EXPERIENCE REQUIRED:

Knowledge of quality management issues. Four years' experience in behavioral health program operations.

DUTIES AND RESPONSIBILITIES:

• Develop and monitor program outcome measures and maintain statistical data on same;
• Develop and monitor program satisfaction survey process and maintain statistical data on same;
• Maintain current regulatory guidelines for all licensed programs and monitor program activities against these guidelines;
• Conduct announce and unannounced audits of randomly selected program records;
• Participate in investigation of incidents as required;
• Identify problem areas/specific topics/problematic policies or undesirable outcomes within the department in cooperation with the Directors and senior management staff and assist in developing systems to overcome challenges;
• Assist and/or participate in training programs for staff utilizing internal and external resources including, but not limited to, experienced staff to offer trainings, outside consultants, printed materials, videos;
• Participate in task groups and committees that work towards overall agency Quality improvement initiatives.
• Complete QI Training during onboarding and participate in QI refresher training as needed.
• Identify and implement quality improvement trainings and activities as part of professional development goals.
• Ability to cultivate a culture of inclusion for all employees that respects their individual strengths, views and experiences. A Culture that makes better decisions, drives innovation, and delivers better business results.
• Adherence to all safety protocols and procedures to ensure a safe working environment for all employees. Demonstrate a commitment to maintaining a safe work environment by following established safety guidelines.
• Other duties as assigned.

BENEFITS:

We offer an attractive and competitive benefits package for full time employees which includes but not limited to:

• Medical
• Dental
• Vision
• $0 Deductible Platinum Plus Medical Insurance Plan - 90% Employer Provided Benefit
• Flexible Spending Account
• 403(b) retirement plan
• Long Term and Short Term Disability
• Legal Plan
• Dependent Care Expense Account
• Life Insurance/Supplemental Life Insurance
• Pet Insurance
• HRA
• Training programs including a Mentorship program
• Employees may be eligible for Federal/Public Student Loan Forgiveness
• Career growth and Promotional opportunities
• Employee Perks and Discounts to Broadway shows and more

5 Personal Days, 10-20 Vacation Days, 12 Sick Days, 12 Company Paid Holidays-yearly and so much more.

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If interested please apply via this ad or fax your resume to HR DIRECTOR, CAROL OTERO at 516-396-0553.

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CN Guidance & Counseling Services, inspires and catalyzes recovery for people living with mental health and substance use conditions through innovative and person-centered integrated clinical treatment, counseling, housing, and support services.

• Awarded Newsday/Dan papers Top Long Island Work Place 2019-2024, 6 years in a row.
• Every job and every team at our agency plays a role in helping other Long Islanders live healthy and fulfilling lives.
• Engage your passion and CHOOSE a career & employer where you can use your vital energy to make a difference.

It is the policy of CN Guidance and Counseling Services, Inc. to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. CN Guidance and Counseling Services, Inc. prohibits any such discrimination or harassment.