Quality Management Analyst - Rising Ground, Inc

About Rising Ground

Founded as an orphanage in 1831, Rising Ground has been at the forefront of evolving community needs. Driven by the belief that each of us can thrive when life has hope and opportunity, Rising Ground provides caring support and proven paths to positive change, helping children, adults, and families rise above adversity, and each year, Rising Ground is a positive force in the lives of more than 72,000 individuals annually. We do this through 101 programs across 138 sites, throughout New York City and Westchester. Our strong belief and commitment to diversity is shown not just through our work with supported persons but is integral to the building of a strong staff that reflects the communities we serve. Rising Ground is headquartered in downtown Brooklyn

SUMMARY:

The Quality Management Analyst will assist in coordinating all quality management related protocols. They will assist the Director of Quality Management in leading the quality management process through supports in creating and implementing corrective actions and improvement plans. They will assist in collecting, coding, imputing, verifying and monitoring data of the Passage of Hope Programs. The role of the QM Analyst is to ensure that programs are meeting compliance standards and to assist them with their continuous quality improvement and outcomes processes. 

DESCRIPTION OF DUTIES:    

• Perform internal audits and case record reviews
• Assist with the development and updating of instruments used to measure programmatic goals and outcomes
• Process and input data as needed through various internal and external data collection and reporting systems
• Assist departments in reporting and determination of outcomes through the Monthly Quality Improvement Compliance Meeting
• Make site visits and inspections of all locations in which children reside and attend school
• Ensure timely submission of Corrective Action Plans, internally and to external monitoring agencies
• Assist and guide programs with creating protocols and procedures
• Collaboration with external monitoring and accreditation agencies
• Other administrative duties as assigned

SALARY $60,000 - $65,000

REQUIREMENTS / QUALIFICATIONS:

• BA/BS preferred or 4+ years of relevant experience in social services/quality management.
• Must have ability to analyze and manipulate data
• Must have working knowledge of computer applications, preferably highly skilled with Excel
• Must have commitment to enhancing the level of service delivery provided to persons supported
• Must be able to write reports from database information.
• Excellent organizational & interpersonal skills
• Good verbal /written communication skills
• Familiarity with ORR, and OCFS guidelines helpful.
• Bilingual a plus

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Our Commitment to Diversity, Fairness, and Belonging

Rising Ground is comprised of unique and valued individuals who together make the organization effective in assisting the children, adults and families who come to us for support. We believe that only when all employees contribute fully as their true selves can Rising Ground's true strength, vision, and values come to fruition. We recognize the ubiquitous social biases and structures that impact and shape the experiences of all people, including our own staff and people supported. Among the many biases present in our society that shape our personal and professional experiences race, gender, sexual orientation, and gender expression are all factors that can present hurdles. As such, Rising Ground is committed to being an anti-racist and inclusive organization that will actively strive to overcome both systemic and interpersonal biases that perpetuate oppression.

Equal Employment Opportunity Statement

It is the policy of Rising Ground that the Agency wholly complies with equal treatment of all

employees and applicants for employment without unlawful discrimination as to an individual’s

perceived or actual race, creed, color, national origin, alienate, citizenship status, gender, gender

identity, age, disability, marital status, partnership status, sexual orientation, ethnicity, religion, or

veteran status in all employment decisions, including but not limited to recruitment, hiring,

compensation, training and apprenticeship, promotion, upgrading, demotion, downgrading, transfer, layoff and termination and all other terms and conditions of employment.

By signing below, I acknowledge that I have fully read and understand my expectation to meet the requirements, essential functions, and duties of the position and represent that I am capable of doing so in a satisfactory manner.