Quality Management SME at General Dynamics Information Technology

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

Secret

Clearance Level Must Be Able to Obtain:

Secret

Suitability:

Public Trust/Other Required:

Job Family:

Program Management

Job Qualifications:

Skills:

Business Process Improvements, Quality Management, ServiceNow Service Level Agreement

Certifications:

Experience:

10 + years of related experience

US Citizenship Required:

Yes

Job Description:

Check out this great opportunity to join one of GDIT’s fastest long-standing growing programs! US Battlefield Information Collection and Exploitation Systems eXtended (US BICES-X) is a cutting-edge program supporting DoD intelligence information sharing on current and emerging global threats to mission and coalition partners and emerging nations. With an internationally dispersed team supporting each combatant command, the US BICES-X team is in direct support of the war fighter and their missions. We are seeking a creative and driven professional with a passion for solving real world issues on a cross-functional, fast paced team.

Responsibilities:

• Serves as the senior technical and functional expert supporting Enterprise Quality Management.
• Establishes and stands up program policy and practices for Quality Management and monitors compliance with GDIT and customer policy.
• Educates managers and employees regarding Quality Program policies and practices.
• Implements and executes inspection, testing, and evaluation methods to ensure that products adhere closely to program standards and the use of ServiceNow
• Supports Service Operations in planning and ensuring the program meets and exceeds Service Level Agreements (SLAs) to include program metrics.
• Interacts with quality counterparts, both government and other contracting companies.
• Supports/Consults with government and government representatives in standing up their Quality Assurance and Control program and practices.
• May serve as a technical task or project leader.
• Maintains current knowledge of relevant developments in area of expertise.
• Participates in special projects as required.

Required Qualifications:

• 10+ years of experience required.
• Must possess and maintain a Secret clearance.
• Experience managing the Quality Program for a contract.
• Experience defining policy and practice for Quality Management, and educating managers and employees.
• Experience with external quality certification auditors, including ISO and ITIL initiatives.
• Experience establishing contract policy and practice and monitoring compliance with internal and government client policy.
• Current or previous Government experience highly desired.
• Experience and ability to analyze Quality Assurance Surveillance Plans.
• Excellent client-facing and internal communication skills.
• Excellent written and verbal communication skills.
• Strong organizational skills including attention to detail and multitasking skills.
• Ability to lead a team.

Preferred Qualifications:

• Familiarity with ISO 9001: 2015
• ITIL v4 Certification
• Project Management Experience or PMP Certification

The likely salary range for this position is $134,597 - $152,950. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

None

Telecommuting Options:

Onsite

Work Location:

USA VA Springfield

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

We connect people with the most impactful client missions, creating an unparalleled work experience that allows them to see their impact every day. We create opportunities for our people to lead and learn simultaneously. From securing our nation’s most sensitive systems, to enabling digital transformation and cloud adoption, our people are the ones who make change real.

GDIT is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other protected class.