Quality Manager - Dowa THT America, Inc.

Established in 1997 as a Dowa Japan business unit, Dowa THT America, Inc. provides the customer a state-of-the-art heat treatment environment, with fully automated carburizing and nitriding furnaces.

Reporting to the Vice President, the key responsibilities of the Quality Manager are to provide oversight to the quality department (a staff of five), position Quality at Dowa as a core competency, and to provide excellence in product quality and relationship to all customers.  This is a blended role, both tactical and strategic.  Core responsibilities include:

• Provide coaching, training, staffing, and performance management for direct subordinates.
• Establish and implement processes and practices necessary to eliminate the possibility of “abnormal product”.
• Partner with the production and engineering staff to identify opportunity for enhancement and improvement of end product.
• Create and utilize reporting tools to communicate content to management staff on quality statuses.
• Effectively communicate with current and prospective customers regarding quality processes, techniques, expectations, and outcomes.
• Facilitate and manage the corrective action team to address defective quality in all products within the value stream.
• Partner in the oversight of compliance, maintenance and/or achievement of quality management systems, such as ISO.
• Develop and implement effective and efficient preventative and corrective actions.
• Assist in preparing the annual budget, scheduling expenditures, analyzing variances and initiating remediation.
• Review, update, control, and approve documentation.
• Develop and manage the calibration program, including gages, checks of fixtures, and other measuring devices.
• Provide onsite supplier visits and manage the process for root cause analysis and verification of corrective actions of supplier quality issues.

The successful candidate will have the following:

• A BA/BS in a related field of study, preferred.
• 5  years minimum experience as a Quality Manager;  not a supervisor, not a lead, not a technician...a Manager.
• An ability and strong desire to build; processes, teams, a presence.
• An affinity for developing collaborative and impactful relationships, both within the organization and with customers.
• A commitment for execution and follow up at all levels.
• A strong analytical mind that understands and utilizes process analysis and is able to translate that process into action.
• A high level of integrity; in dialogue, in actions, in the heart.
• A willingness to teach best practice and bring out the best in others.
• An understanding  and past accomplishments in the transition of an organization from reactive to proactive in quality initiatives; and responsibility for the process.
• Experience in heat treatment would definitely be an advantage, but certainly not mandatory.

The compensation for this position is targetted in the $100,000 and over range, DOE.  If you are looking to put your talents and accomplishments into practice and welcome the opportunity to work with a passionate team, please apply. In addition to a competitive salary, we offer an outstanding benefits package, and an opportunity to become part of an ongoing success story.