Quality Manager - Sterling Engineering

Set quality standards and ensure consistent application across all departments to maintain alignment with organizational goals.

Develop, implement, and oversee processes to verify that products meet defined specifications for quality, functionality, and reliability before delivery. Key processes and inspections include:

Ensure availability of necessary tools and equipment, including gauges and calibration systems, to support quality audits.

Manage the disposition of non-conforming materials and ensure corrective actions are documented and addressed promptly.

Coordinate and implement training programs for both quality assurance teams and production floor personnel to maintain high quality standards.

Generate and review quality reports, identifying areas of compliance and non-compliance with established quality criteria.

Ensure that offshore products meet quality standards by aligning with Taiwan Technical Center (TTC) guidelines and overseeing adherence to these standards.

Review and assist in the resolution of customer and field complaints, facilitating the appropriate disposition and corrective actions for quality issues.

Support the qualification process for new vendors, ensuring that new component and material suppliers meet the necessary quality requirements.