Quality Manager - Talent Wave Associates, LLC

Duties and Responsibilities:

• Ensure all quality objectives at the site are consistently met and exceeded.
• Develop, enhance, and sustain the site's quality management system.
• Lead and manage customer audits effectively.
• Oversee document control, including QA Manual, SOPs, Guidelines, and Customer Specifications.
• Participate in and lead First Article Inspections (FAI).
• Act as the primary liaison for non-conforming materials, ensuring timely resolution with customers.
• Collaborate with local supply chain management to evaluate vendor performance through supplier scorecards, non-conforming material reports, and corrective actions.
• Analyze monthly quality metrics to maintain high performance standards at the facility.
• Prepare and present site quality, customer, and vendor performance data in Monthly Operations Reviews (MOR) to executive leadership.
• Implement corrective actions to enhance performance as needed.
• Identify and execute projects aimed at improving quality performance.
• Support the adoption of Lean Manufacturing principles to reduce inefficiencies, eliminate waste, and boost overall site performance.
• Assist in the implementation of the Manufacturing Operating System (MOS).
• Collaborate with Quality functional councils to standardize processes across sites and improve overall quality performance.
• Engage all plant employees through monthly communication/town hall meetings to maintain team alignment and clarity of organizational goals.
• Assess the performance of individual staff members and provide constructive feedback for improvement.
• Recruit and onboard new employees to enhance team capabilities and performance.
• Offer developmental and training opportunities to elevate staff performance.

Position Requirements:

• Bachelor's Degree in Manufacturing, Business, or a related field is preferred.
• A minimum of 5 years of experience in a manufacturing quality leadership role is required.
• Experience in safety is advantageous.
• Familiarity with a Manufacturing Operating System is a plus.
• Comprehensive understanding of AIAG standards.
• Experience in Tier 1, OE Automotive environments.
• Proven understanding of the APQP launch process.
• Strong knowledge of quality standards and regulatory requirements, such as ISO 9001 and IATF 16949.
• Proficiency with quality management tools, including root cause analysis, CAPA, statistical process control (SPC), and failure mode and effects analysis (FMEA).
• Experience with data analysis, report generation, and quality management software.
• Proven ability to lead a team within a manufacturing setting.
• Demonstrated knowledge of Lean Manufacturing and other Continuous Improvement methods.
• Exceptional leadership skills with a focus on fostering strong relationships, including team building, career development, delegation, coaching, and performance management.
• Commitment to upholding company culture and values.
• Outstanding communication skills, both verbal and written.
• Excellent interpersonal and negotiation skills.
• Proactive and independent, with the ability to take initiative.
• Strong work ethic and personal accountability.
• Ability to solve complex problems and troubleshoot operational issues.
• Exhibit characteristics of a Servant Leadership style: Listening, Empathy, Healing, Awareness, Persuasion, Conceptualization, Foresight, Stewardship, Commitment to the growth of people, and building community.
• Ability to coach, mentor, and train on improvement, managerial, and leadership methods, with a willingness to facilitate culture change.

We are an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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