Quality Manager - Tata Consumer Products - USA

At Tata Consumer Products, we stand #Forbetter – Planet, Sourcing, Nutrition, Communities. And #ForBetter Opportunities …. Here’s an exciting one!

Quality Manager | Landover, MD | On-Site FTE

How does this Job align to our Strategy?

At the core of Tata Consumer Products' business approach lie six strategic pillars that serve as the foundation for its growth and success: Strengthening & Accelerating our Core Business, Driving Digital and Innovation, Unlocking Synergies, Creating a Future-Ready Organization, Exploring New Opportunities and Embedding Sustainability.

This job opportunity closely aligns with the pillars of Strengthening our Core Business, Creating a Future Ready Organization & Embedding Sustainability. Tata Consumer products is on a journey to become a multi category Premier FMCG company, and this role plays a key part in driving our Landover plant performance against Quality, Health, Safety & Environmental goals and external standards.

Top dimensions:

• Type of Role: People manager
• Direct reports: 3
• Complexity of Role: 1 Manufacturing plant, 2 externally assessed standards, multiple regulatory compliance bodies, collaboration with 6 internal functions.
• Primary Stakeholders: US Supply Chain Team, Landover factory

What are the Key Responsibilities of this role?

External Standards & Compliance

• The development, ongoing management & compliance of the Landover plant to the following Standards,
• BRC(or equivalent GFSI) – Food Safety
• RFA, Kosher, Organic standards
• Conformance of the Landover plant to all of the following requirements
• Food Safety Legislation
• Management of external relationships relating to all compliance bodies
• Upholding the performance of the plant against all internal TCOC policies

Quality

• Development and management of the Landover Quality systems and standards.
• Development and management of the Landover supplier & manufacturing quality systems and standards.
• Management of Consumer & Customer complaints.
• Food Safety defense and control systems.
• Management of product quality specifications.

Internal Performance

• The development and administration of internal audit programmes that monitors compliance to all required protocols held under external standards and legislative requirements
• The development and administration of internal audit programmes that ensure highest levels of compliance to internal quality standards
• Liaison with the CI and Training Manager to provide key support and audit for relevant training programmes.

People Management

• Coaching and development of direct reporting roles

Business Support

• Post embedded factory improvement there will be a requirement to provide Lean programmes in other non-factory functions such as Sales, Planning, Distribution and Marketing.
• Provide support for the organization TBEM submissions and development through implementation of noted OFI’s

Requirements

What are the Critical success factors for the Role ?

• 5-7+ years minimum experience in FMCG environment
• Qualifications at graduate level in Quality / Food Science related discipline
• Minimum 5 years of experience working with GFSI
• Relevant experience with government regulatory requirements in food processing
• Audit qualification desirable
• Proven track record in delivering ongoing and sustainable accreditations to external standards and legislation
• Proven track record of developing good working relationships with external bodies
• Proficiency in Microsoft Office suite, especially Excel
• Strong cross-functional collaboration and communication skills
• Strong people leadership and development skills
• Continuous Improvement (CI) mindset and approach to processes
• Positive mindset and flexibility to adapt in a dynamic and demanding growth environment
• Desire to take responsibility and ownership and make a difference
• Highly numerate and financially literate
• Excellent report writing, interpersonal and communication skills (written and verbal)
• Demonstrated strength in setting example for others
• Ability to influence others
• Improvement related certification is desirable (i.e. Lean qualification, Lean Six Sigma etc)

Benefits

What does Tata Consumer Products offer you?

• 11 Federal Holidays / 3 Weeks Vacation / 2 Floating Holidays Per Year / 2 Volunteer Days
• Medical, Dental, Vision
• 401K Match up to 4%
• Employee Referral Bonus
• Employee Discount on Local & National Retailers
• Premium Subscription to Wellness App

We are obsessed about keeping Consumers & Customers first in our hearts – that’s why we are here !

We are trailblazers in executing with Excellence … Together as One Team

We take Ownership of our business …delivering value for our Stakeholders .. no Compromises

We are Open to Continuously improving … Continuously innovating … For Better

We live & breathe our Tata Code of Conduct !