Quality Manager - Stryten Energy

Individual will provide leadership in the day to day activities for all departments within the facility and partner with the Engineering community to solve problems and improve quality.  Regular responsibilities require management of product and process data collection and summary, corrective action system updates, Calibration, internal auditing, and key customer communications. This individual should have a thorough working knowledge of ISO9000 Quality System Requirements, and the Quality Operating System for manufacturing and distribution. 

• Provide day to day quality support to manufacturing in the form of plans and procedures
• Responsible for quality team coverage on the production floor and lab testing in compliance with testing and control plan requirements
• Coordinate and participate in MSA evaluations, and based are results, work with central quality and the plant to improve measurement systems
• Coordinate and validate all measurement gauges used to determine quality of product are calibrated, in good working order, are used correctly, and all test methods are followed
• Validate the plant complies with all quality control inspections and sampling techniques which will assure products meet company and customer quality standards
• Responsible for the adherence to Process Control Plans as well as Process and Product specifications
• Verify incoming material requirements
• Periodic sampling of in-process components
• Responsible for the coordination of short term and long term capability studies in conjunction with the plant process engineering team for continuous improvement
• Conduct research on product defects, test performance, plant reject and scrap, and drive process or product improvements
• Develop timely response to customer quality concerns and drive permanent corrective actions into the plant
• Lead structure problem solving training within the plant and lead by example
• Assist with conducting and preparation of quality audits and reports
• Work with teams on problem solving initiatives and link actions and outcomes to Control Plans, PFMEA’s, plant inspection points, and Customer returns
• Coordinate efforts with the team with corrective action resolution for internal KPI’s and external customer issues (assembly plant complaint and warranty initiatives)
• Perform other miscellaneous duties inherent to the job

SUPERVISORY RESPONSIBILITIES:

Responsible for providing technical guidance and direction to positions including but not limited to Customer Quality Specialist, Quality Systems Coordinator, Quality Inspectors, Lab and Calibration Technicians, and clerks.  Day to day supervision responsibilities include determining departmental training needs, evaluation of subordinate job performance, recommend salary/title changes, and determining hiring actions. Coaching and developing employees for future career advancement and to assure accountability and adherence to established policies and procedures.

RELATIONSHIPS:

Maintain positive corporate, employee, customer and vendor working relationships to enable resolution of the most difficult quality issues.

Education, Experience, Certifications:

• Minimum of 4-year technical degree in science, engineering, or quality.
• If no College Degree, must have 10 years or more experience as a Quality Manager in a Manufacturing facility.
• 5-8 years related experience as a quality engineer or equivalent at a corporate and/or manufacturing plant.
• Six Sigma Certification (Green Belt or Black Belt) desired.

Competencies, Skills, Knowledge:

• Demonstrate leadership skills
• Proficient in problem solving – root cause analysis, 5 why, etc.
• Must be quality and customer oriented
• Must have strong problem solving skills
• Knowledgeable in ISO9000 quality standards; APQP methodology; Control Plans, FMEAs, and PPAPs
• Knowledgeable in Six Sigma and Lean tools
• Familiarity with Quality Operating Systems
• Must be able to work independently and in a team-oriented environment on multiple projects
• Strong skills in statistical methods
• Strong verbal/written communication and interpersonal skills
• Strong computer skills -Windows-based programs

TRAVEL, ADDITIONAL REQUIREMENTS:

• Travel Expectations: ≤ 15%

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Stryten Energy is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law.