Quality Specialist/Engineer (MS Office 365) - ICONMA, LLC
Charlotte, NC 28255
About the Job
Project:M365
Must have:
Agile tools (Jira)
The Quality Specialist/Engineer role brings a ‘testing mindset’ to the team and is responsible for testing and delivering complex software requirements to accomplish business outcomes. Individuals are a subject matter expert on testing practices ensuring the testing strategy and processes are well defined and continuously improved for the team or teams.
Key responsibilities of the role include:
Must have:
Agile tools (Jira)
The Quality Specialist/Engineer role brings a ‘testing mindset’ to the team and is responsible for testing and delivering complex software requirements to accomplish business outcomes. Individuals are a subject matter expert on testing practices ensuring the testing strategy and processes are well defined and continuously improved for the team or teams.
Key responsibilities of the role include:
- Establishing a test and automation strategy
- Creating common test frameworks
- Defining and managing test processes including:
- Test data generation
- Defect management
- Reporting
- The Quality Specialist/Engineer is part of a centralized team within the Productivity Architecture Engineering organization.
- They support and maintain the compliance through the various systems, processes and tollgates related to the operation and development of the application/services.
The Quality Specialist/Engineer will be aligned to specific technology groups within team which are:
- M365 Teams Skype
- Workspaces (M365 OneDrive SharePoint Online)
- Robotics (M365 Power Apps Automate)
- Client (Workstation client packaging)
- Email Infrastructure
- Core (M365 licensing and infrastructure)
- Security Compliance (M365 Defender, Email Routing)
Strong Knowledge
- Working knowledge of Scaled Agile Framework Jira
- Understands the roles and responsibilities of other teams who participate in the system design lifecycle and engages as required.
- Can demonstrate expertise in various testing strategies and tools.
- Ability to support continuous integration and deployment activities.
- Understands the DevOps culture.
- Experience testing Microsoft 365 products, services, business flows and understanding of financial context in which technology and operating principles are used within the business area.
- Possesses an understanding of architecture and bank standards.
- Can support testing of architecture designs and implementations.
- Excellent action management and prioritization to ensure deadlines are not missed
- Strong analytical skills and use of testing tools to report and track defects.
- For each Quality Specialist/Engineer aligned area, a basic understanding of the technologies and architectures is a requirement.
- Microsoft Exchange + Exchange Online and supporting architectures
- M365 licensing and infrastructure
- M365 Defender, Email message routing and security applications
- M365 Intune
Nice to have
- IT service management principles and requirements
- Up to date with the latest Client policies, standards and security baselines
- Ability to define process, create and optimize based on requirements
As an equal opportunity employer, ICONMA provides an employment environment that supports and encourages the abilities of all persons without regard to race, color, religion, gender, sexual orientation, gender identity or express, ethnicity, national origin, age, disability status, political affiliation, genetics, marital status, protected veteran status, or any other characteristic protected by federal, state, or local laws.
Source : ICONMA, LLC