Quality Specialist - The Staffing Resource Group, Inc
Salt Lake City, UT 84108
About the Job
Quality Complaints Associate
SRG offers flexible staffing solutions with a national presence. We provide contract, contract-to-hire, direct hire and executive search services. SRG utilizes an innovative approach to identify and qualify talent that is unique to the Staffing industry, featuring a cutting-edge platform that allows us to rapidly and precisely match professionals to client requirements. We have a proprietary database of over one million candidates and maintain continuous contact with our qualified talent.
- Title: Quality Complaints Associate
- Location: Salt Lake City, UT
- Industry: Pharmaceutical
- Hours: Part Time Monday - Friday 9:00 am to 5:00 pm (min of 20 hours a week plus.)
- Salary: $28/HR
- Employment Type: 3 month Contract
Overview:
Job will be to review and approve parent complaint records in our quality management system. They might be asked to do batch record retrieval, and sample inspections as well but this would be minimal.
Essential Areas of Responsibility
- Complaint Handling: Track, investigate, and respond to customer complaints.
- Quality Assurance: Monitor and maintain quality standards for products and processes. This includes conducting audits and inspections to ensure compliance with regulations.
- Documentation: Maintain accurate records of all quality-related activities, including complaint logs, audit reports, and compliance documentation.
- Process Improvement: Identify areas for improvement in quality processes and implement corrective actions.
- Regulatory Compliance: Ensure that all quality processes comply with relevant regulations and standards.
Position Requirements
- Attention to Detail: Ability to notice small details and ensure accuracy in documentation and processes.
- Problem-Solving: Strong analytical skills to identify issues and develop effective solutions.
- Communication: Excellent written and verbal communication skills to interact with customers and team members.
- Technical Proficiency: Familiarity with quality management systems and relevant software tools-i.e. MS 365
EOE/ADA
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