Quality Supervisor - IES Communications

Job Description:

Job Summary:

 

The Quality Supervisor oversees a team of Quality Training Specialists to execute the activities required to meet IES training and quality standards.

 

General Job Duties and Responsibilities:

• Work closely with Quality Manager to establish company's quality procedures, standards and specifications for all business units.
• Define and train quality procedures to team and operations staff.
• Review reports done by team to ensure customer requirements are met.
• Ensure that manufacturers’ specifications are met.
• Proactively look for ways to reduce waste and increase efficiency.
• Set up and maintain controls and documentation procedures.
• Monitor performance by gathering relevant data and producing data and recommendations.
• Make suggestions for changes and improvements and how to implement them.
• Use relevant quality tools to make sure managers and other staff understand how to improve the business.
• Monitor team to confirm we are working as effectively as possible.
• Be a customer advocate.
• Mentor team members to achieve goals; professional and personal.
• Other duties as assigned.

Qualifications:

Physical and Mental Requirements:

• Operate as a team member of management
• Strong verbal and written communication skills
• Lead by positive example on policy, quality, safety, employee, ethical, and customer satisfaction attitude. 
• Must be able to work a non-standard work schedule as required to provide job, team or individual specific training.
• For demonstration purposes, must be able to climb ladders, use hand and power tools, lift 50 pounds. 
• Must be self-motivated, positive in approach, professional and lead others to create, develop, implement and review project process improvement(s).
• Must promote the Company culture and mission to all employees, vendors, clients and business partners.
• Must possess proven problem-solving skills, critical thinking skills and the ability to effectively read, write and give oral presentation(s).
• Must have proven high skill level to interpret blueprints and other project documents, including but not limited to, specifications, reporting and quality requirements.
• Must be able to travel within the branch territory and/or regional territory as needed.
• Must be able to learn and teach Company and customer project management systems.
• Estimated 50% travel
• Regular attendance is mandatory.

Education, Certification, License, and Skill Requirements:

• High School diploma or equivalent.
• Must have a minimum of three (3) years training experience or related role. 
• Must have a minimum of five (5) years project management experience in telecommunications, electrical or a related technical or construction field.
• Prefer BICSI trainer certification.
• Must have demonstrated knowledge of job costing, job planning, quality management, safety training and contract administration.        
• Must have working knowledge of arithmetic, algebra, geometry and their applications.
• Skilled in numerical and statistical analysis.
• Must be able to organize and plan your work and work of others.
• Must be proficient with Microsoft Office (Word, Excel, PowerPoint and MS Project).
• Must meet Company minimum driving standards.
• Working knowledge of instructional design and adult learning theory practice preferred
• Must be able to lead and work as part of a team.
• Ability to determine the kind of tools and equipment needed to do a job.
• Possess good knowledge of arithmetic, algebra, geometry and their application.
• Maintain technical knowledge by attending educational workshops, reviewing publications
• Working knowledge of construction process (bid process, project management, delegation, financial etc.
• Must have BICSI Technician certification
• Prefer BICSI trainer certification.

Minimum Years of Experience:6+License Required:NoMinimum Education:High SchoolOverview:

 

IES is a national provider of industrial products and infrastructure services to a variety of end markets, including electrical, mechanical and communications contracting solutions for the commercial, industrial, residential and renewable energy markets. IES is publicly traded on NASDAQ under the symbol IESC. As of the end of IES’s 2023 fiscal year ending September 30, 2023, IES produced over $2.3 billion in revenue and employed over 8,400 employees at over 129 domestic locations across the United States. IES is an Equal Employment Opportunity Employer: Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply.

EEO Statement:

PLEASE NO AGENCY CALLS. 
NOTE TO ALL AGENCIES: Any unsolicited agency resumes or agency represented candidates that are presented to any IES employee without first having a signed contract between that agency and the IES Talent Acquisition organization will become the property of IES and no fees will be paid.

 

EEO & Affirmative Action

The IES policy on equal employment opportunity prohibits discrimination based on race, color, religion, national origin, sex, age, gender identity, sexual orientation, individuals with disabilities, protected veterans, or any other protected status or characteristic. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment, and also states that retaliation against any employee who files a complaint regarding possible violations of this policy will not be tolerated. IES is also committed to taking affirmative steps to promote the employment of minorities, women, individuals with disabilities, and protected veterans. IES develops affirmative action programs to support its commitment to equal employment opportunity, consistent with company policy and the company’s obligations as a contractor to the United States government. 

 

View Your Equal Employment Opportunity rights under the law. "EEO is the Law" poster | "EEO is the Law" poster supplement

 

View IES' policy on Pay Transparency Pay Transparency NonDiscrimination Poster

 

Disability Accommodation

IES is an Equal Opportunity/Affirmative Action Employer. IES provides reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Assistance Act of 1974 and Title I of the Americans with Disabilities Act of 1990. Applicants who need accommodation in the job application process should contact the IES corporate office at (713) 860-1500 or any IES office to request assistance.

 

IES Participates in E-Verify

 

E-Verify Information

 

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