Quality Supervisor - Kingspan Insulation LLC

Overview

Join the Kingspan Insulation team, an industry-leading manufacturer of innovative insulation solutions. We are committed to providing architects, specifiers, and contractors with high-quality, innovative products supported by technical expertise and customer service which is unsurpassed in the industry.

At Kingspan, we're on a mission to improve building performance and contribute to a more sustainable future for our customers and the environment. Our insulation products have the ability to help lower the built environment’s carbon footprint: 164 million tons of CO2 will be saved over the life of our insulation systems sold in 2020 which is enough to power a major airline for 15 years!

What makes Kingspan Insulation special is our ability to blend the advantages of a multinational corporation with the close-knit ambiance and personal relationships often found in smaller businesses. Our work culture is vibrant, inclusive, and welcoming, creating an environment that fosters growth and encourages teamwork. As a valued member of our team, you can look forward to a host of benefits and opportunities, including:

• Competitive Compensation + Bonus Opportunities: We believe in rewarding hard work and dedication. In addition to competitive base pay, our employees have opportunities to earn bonuses, recognizing their contributions to our shared success.
• Comprehensive Benefits from Day 1: We prioritize your well-being. From the moment you join Kingspan Insulation, you'll have access to a comprehensive benefits package that includes medical, Health Savings Account (HSA), Flexible Spending Account (FSA), dental, vision, supplemental insurances, short-term disability, long-term disability, life insurance, and identity theft protection. We understand the importance of financial security and peace of mind for you and your family.
• 401k Plan with Generous Match: Secure your financial future with our 401k plan, which includes a 6% company match, and an additional 2% annual contribution, ensuring your retirement savings grow steadily.
• Work/Life Balance: Achieving a balance between work and personal life is essential. At Kingspan Insulation, we promote a work schedule that provides ample time to enjoy life outside of the workplace.
• Advancement and Professional Growth: We're dedicated to your long-term success. With well-defined growth plans in place, you'll find numerous opportunities to increase your responsibilities, broaden your skillset, and advance within the company as we continue to expand.

Embark on your journey with Kingspan Insulation, where your career will flourish, and your contributions will be celebrated.

Join us, and together, we'll build a brighter and more sustainable future.

This positions pay starts at $80,000/yr.

Key Duties Include

Summary Description 

The Quality Supervisor is responsible for driving industry-leading quality and compliance performance at KINA's Rockford, MN manufacturing site. As a key leader across both locations, this role will spearhead the implementation of all quality and compliance initiatives. The Quality Supervisor has the authority to halt production if a process fails to meet quality standards or compliance requirements. 

This position collaborates closely with the local and Divisional Operations Teams to integrate quality and compliance into every product. The Quality Supervisor will also lead ISO certification efforts at both sites and play a key role in advancing Kingspan's integrated management system. In addition, the role involves working closely with the Technical Services Team to ensure product inspections meet compliance standards. At least one Quality Technician will report directly to the Quality Supervisor. 

The Quality Supervisor will be instrumental in developing processes and procedures that support KINA's growth in North America, while upholding the company’s values and protecting its brand and reputation. 

Essential Duties 

Essential duties are interpreted as being descriptive and not restrictive in nature. Other duties may be assigned.  

• Perform tasks safely, promoting and maintaining a safe work environment. 

• Develop and implement quality processes and procedures to comply with IMS certifications. 

• Oversee daily, monthly, and yearly quality key performance indicators (KPIs). 

• Collaborate with the Procurement Team to ensure raw materials from external suppliers meet quality requirements through Certificate of Analysis (COA) reviews and raw material testing procedures. 

• Ensure that manufacturing processes comply with national and industry production standards. 

• Manage the site quality complaint process, ensuring corrective and preventive actions are implemented to prevent recurrence. 

• Provide recommendations to management for improving existing quality processes. 

• Collect, compile, and analyze relevant quality data to assess quality performance. 

• Supervise technicians, inspectors, and other staff to ensure they adhere to established quality procedures. 

• Monitor product development processes to identify deviations from quality policies. 

• Manage quality labs, ensuring equipment is properly calibrated and functioning, and identify new testing machines or methods. 

• Conduct tests to verify the quality of raw materials and finished products. 

• Review existing processes and product specifications to identify areas for improvement or upgrades. 

• Approve products that meet quality standards and reject defective ones. 

• Prepare and present reports to update upper management on quality activities. 

• Maintain accurate records of quality tests, procedures, and standards. 

• Lead the site in achieving and maintaining IMS certification. 

• Coordinate with auditors and lead the internal and external audit processes. 

• Fulfill responsibilities associated with Compliance Team membership. 

• Perform additional duties as assigned. 

All employees have the following compliance obligations:  

• Remain compliant with the Code of Conduct and Policies which includes the Product Compliance Policy.
• Ensure that all duties related to product compliance are adhered to in accordance with the Product Compliance Policy, Laws, Regulations, and markets demands.
• Responsible for all tasks to achieve compliance goals and demands of Compliance Management System.
• Must raise concerns related to the Compliance Management System to their supervisor, manager, any member of the Leadership Team, or through the confidential whistle blower service. 

Qualifications

Education and/or Experience:  A bachelor's degree in engineering or a related field, and/or a minimum of five (5) years of experience in quality assurance or product compliance.  

Requirements: 

• Confidence and courage to take decisive action and voice concerns to ensure adherence to quality standards. 

• Excellent communication and collaboration skills, with the ability to foster a culture of quality and compliance. 

• Proficiency in business computer applications, including Microsoft Outlook, Excel, and Word; experience with SAP or similar software is preferred. 

• Strong skills in mathematics, time management, and organization. 

• Keen attention to detail, with strong data entry and charting abilities. 

• Capability to coordinate and intervene with other departments as needed. 

• Travel up to 30%. 

• Ability to work effectively in a team-oriented environment. 

• Strong interpersonal skills to engage with management, engineering teams, technicians, production staff, business groups, auditors, and customers. 

• Understanding and application of ASTM Standards in Building Codes. 

• Flexibility to work a variable schedule as required. 

Analytical Skill:  Quality control supervisors are able to conduct test to ensure a product or material falls within established quality specification. 

Interpersonal Skill:  Able to work with team of quality assurance personnel to make sure raw materials and final products meet set standards for compliance and quality. 

Organizational Skill:  Adept at planning and developing standards, procedures, and best practices for ensuring product quality and compliance.  

Competencies – Manager of Others: 

Aligning Performance for Success 

Focusing and managing individual performance by helping others set performance goals/objectives, and then tracking results and continually evaluating performance effectiveness.  Aligning Performance for Success supports our business drivers of Building a High-Performance Culture and Increasing Global Focus.  

Building Influential Partnerships 

Leveraging relationships with internal and external partners to persuade key stakeholders to take action that will address customers’ needs and advance business objectives. Building Influential Partnership supports our business driver of Executing a Competitive Strategy. 

Customer Focus 

Ensuring that the internal or external customer’s perspective is a driving force behind strategic priorities, business decisions, organizational processes, and individual activities; crafting and implementing service practices that meet customers’ and own organization’s needs; promoting and operationalizing customer service as a value. Customer Focus supports our business driver of Increasing Profitable Revenue Production. 

Decision Making 

Identifying and understanding challenges and opportunities by gathering, analyzing, and interpreting quantitative and qualitative information; choosing the best course of action by establishing clear decision criteria, generating and evaluating alternatives, and making timely decisions; taking action that is consistent with facts and optimizes probable consequences. Decision Making supports our business driver of Driving Efficiency. 

High-Impact Communication 

Clearly and succinctly conveying information and ideas to individuals and groups in a variety of situations; communicating in a focused and compelling way that influences others’ thoughts and actions. High-Impact Communication supports our business drivers of Building a High-Performance Culture, Increasing Financial Performance, Increasing Global Focus, Executing a Competitive Strategy and Driving Efficiency. 

Leading a Culture of Trust & Integrity 

Fostering a work environment that encourages people to act with integrity and treat each other and their ideas with respect; creating and protecting a high-trust environment by setting an example, advocating for others in the face of challenges, removing barriers, and rewarding others for demonstrating behaviors that cultivate trust. Leading a Culture of Trust and Integrity supports our business driver of Building a High-Performance Culture. 

Health & Safety 

The ability to effectively oversee, implement, and promote health and safety practices within a designated area or team. Individuals with this competency are responsible for ensuring the well-being of employees by creating and maintaining a safe and secure work environment. This includes the application of relevant regulations, the development of preventive measures, and the fostering of a culture that prioritizes health and safety.   

Equal Employment Opportunity Policy

Kingspan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.