Quality Technician 2nd Shift - Bath Fitter

Are you passionate about producing quality products? Do you want to contribute to the growth of a local company in a role that makes a difference? Do you want to join a high-performance, caring team where you can contribute to the success of the team and the company?

If so, we are interested in your expertise! We are currently looking for a Quality Technician for our 2^nd shift team.

In summary, what does the role entail?

Reporting to the Quality Supervisor, the Quality Technician is responsible for attaining, validating, and maintaining standards of quality for product specifications and quality procedures. Responsible for the training of new personnel on the importance of quality procedures. Responsible for analyzing customer returns, validating customer complaints, auditing products and processes, conducting various tests, inspection of products, and creating jigs for new and existing product.

Who are we?

For over 35 years, Bath Fitter has been perfecting its process to meet the needs and offer the best bathtub for everyone. Our showers and bathtubs are made of shiny acrylic that is easy to clean and install in one day. Convenient! Every day, the people at Bath Fitter strive to do better; to improve the products and the lives of our customers. Our vision is to be an excellent employer and business partner.

At Bath Fitter, we offer a committed culture, a collaborative environment focused on mutual aid, autonomy, and innovation. We are a growing organization that puts employees and their quality of life first. That's why we are very proud to be certified as "Great Place to Work" & "Canada's Most Admired Corporate Cultures".

Why join the Bath Fitter Team?

• Family atmosphere, small teams
• Permanent, full-time position
• Competitive pay rates
• Group insurance available
• Pension plan with employer contribution available
• Employee & corporate discounts
• Vacations and mobile days
• Equipment provided
• Gym onsite
• Restaurant offering diversified, succulent meals subsidized by Bath Fitter on site.
• Employee assistance program
• Opportunity for advancement and professional development
• There are many other advantages to discover when you join Bath Fitter!

What is the ideal profile for this position?

• 2 year Associate Degree preferred; must have High School Diploma, a related field, or equivalent or demonstrated ability to learn all required duties and responsibilities
• Knowledge with Lean manufacturing, Six Sigma, an asset
• Knowledge of thermoforming and extrusion techniques, an asset
• Knowledge of Six Sigma audit techniques and tools, an asset
• Knowledge of Lean Manufacturing, an asset
• Ability to troubleshoot and work under pressure

• Familiar with calibration system and measurement devices ( ex.: caliper … )

• Ability to maintain open, direct, positive and objective lines of communication with management
• Ability to work in a fast-paced environment
• Must have excellent communication skills (verbal and written/email) to interact with clients, plant and retail level.

• Experience with developing/documenting/procedures
• Excellent interpersonal communication skills
• Ability to work with minimal supervision
• Computer Skills—Knowledge of computer workstations and peripheral equipment; knowledge of database,

Spreadsheet, PC-based computing experience, Microsoft Office, Internet and essential and word processing software

As a Quality Technician, what competencies should you have?

• Analytical - Synthesizes complex or diverse information; collects and researches data; uses intuition and experience to complement data.
• Problem Solving - Identifies and resolves problems in a timely manner; gathers and analyzes information skillfully; develops alternative solutions; works well in group problem solving situations; uses reason even when dealing with emotional topics.
• Project Management - Coordinates projects; communicates changes and progress.
• Technical Skills - Assesses own strengths and weaknesses, shares expertise with others.
• Customer Service - Responds promptly to customer needs; responds to requests for service and assistance; meets commitments.
• Interpersonal - Maintains confidentiality; listens to others without interrupting; keeps emotions under control.
• Oral Communication - Listens and gets clarification; responds well to questions.
• Team Work - Gives and welcomes feedback; contributes to building a positive team spirit; supports everyone's efforts to succeed.
• Written Communication - Writes clearly and informatively; edits work for spelling and grammar; presents numerical data effectively; able to read and interpret written information.
• Leadership Quality Management - Demonstrates accuracy and thoroughness.
• Business Acumen - Understands business implications of decisions; aligns work with strategic goals.
• Diversity - Shows respect and sensitivity for cultural differences; promotes a harassment-free environment.
• Ethics - Treats people with respect; keeps commitments; inspires the trust of others; works with integrity and ethically; upholds organizational values.
• Organizational Support - Follows policies and procedures; completes administrative tasks correctly and on time; supports organization's goals and values; supports affirmative action and respects diversity.
• Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.
• Attendance/Punctuality - Is consistently at work and on time; ensures work responsibilities are covered when absent; arrives at meetings and appointments on time.
• Dependability - Follows instructions, responds to management direction; takes responsibility for own actions; keeps commitments; commits to long hours of work when necessary to reach goals; completes tasks on time or notifies appropriate person with an alternate plan.
• Initiative - Volunteers readily; seeks increased responsibilities; asks for and offers help when needed.
• Innovation - Meets challenges with resourcefulness; presents ideas and information in a manner that gets others' attention.
• Judgment - Exhibits sound and accurate judgment; includes appropriate people in decision-making process; makes timely decisions.
• Motivation - Sets and achieves challenging goals; demonstrates persistence and overcomes obstacles; measures self against standard of excellence.
• Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; sets goals and objectives.
• Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position; accepts responsibility for own actions; follows through on commitments.
• Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; Applies feedback to improve performance; monitors own work to ensure quality.
• Quantity - Meets productivity standards; completes work in a timely manner; strives to increase productivity; works efficiently.
• Safety and Security - Observes safety and security procedures; reports potentially unsafe conditions; uses equipment and materials properly.

At Bath Fitter's corporate locations, we are dedicated to cultivating an inclusive environment for everyone. We uphold a strong commitment to providing fair, equitable, and accessible opportunities for all current and potential employees. Should you require accommodations during the application process, they can be arranged by request.

Bath Fitter thanks all candidates for their interest; however, only those selected to continue in the process will be contacted in person.

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$20 - $22 / hour