Quality Technician Lead - Milo's Tea Company

COMPANY OVERVIEW

Milo’s Tea Company is one of the fastest growing beverage companies in the US. Our culture and operations are built on the belief that we can make a difference in the world. That’s why we put People First and strive to continually reduce our environmental impact on the planet. We leverage our world class operations and decades-long distribution partnerships to grow the footprint of our core products and create new, innovative beverage products. 

• We are the #1 and fastest growing brand in the Refrigerated Tea Category in the nation.

• Our core mission is that we put people and the planet first and by doing this, it will be good for our business.

• We are committed to unlocking the personal genius of every associate and have a strong focus on growth and learning.

• Our Company is women-led and strongly committed to Diversity, Inclusion and Belonging.

• We are committed to annual charitable giving by delivering upon our 1% profit pledge.

• We are Platinum Certified in Zero Waste Manufacturing; recycling, reducing, and reusing 95% of waste at all facilities.

Being a part of the Milo’s TEAm, you’ll get to collaborate with a group of passionate and high-performing people, where everyone feels empowered to do their best work and feels good about the work they’re doing.

And as a "People First" company, Milo’s is committed to the success and well-being of our associates, customers, and fans, no matter their gender, race or creed.  Some of the great things offered that reflect our commitment include:

• Competitive salary with bonus opportunities for various roles

• 100% employer paid medical premium for our associates and their families

• Free Mental Health, Financial Wellness, and Legal Counseling benefits

• 401K with a company match

• Company paid Life Insurance

• Tuition reimbursement assistance

• Continuous learning opportunities through various platforms and resources

• A robust parental leave program

• Care Relief Fund to help Associates in need

• Associate Assistance Program

• Paid volunteer time

POSITION SUMMARY

The Lead Quality Technician provides administrative support to Leadership involving quality assurance compliance regulatory requirements; conducts audits and reviews/analyzes data and documentation including generating reports, scheduling, inspection tracking, typing correspondence, and answering general telephone inquiries.

RESPONSIBILITIES

• Work with the ERP system or other software, in support of receiving, inventory, cycle counting and developing electronic laboratory records.

• Manage and maintain the raw material and finished product records to ensure compliance with lot numbers, traceability and company policy.

• Ensure appropriate security and accessibility of documents for regulatory inspections.

• Assist in the development of testing schedules and with the implementation & execution of electronic quality record keeping (Infinity).

• Provide administrative support with SQF Records, plant inspections, regulatory and third-party audits as well as laboratory reports and programs.

• Work interactively with multiple departments to ensure raw materials are approved efficiently.

• Review the daily schedule, to assist in the coordination of Quality Assurance activities.

• Communicate quality and compliance deficiencies to QA management.

• Be knowledgeable and follow all Quality Assurance guidelines and other regulatory requirements, and assist with the GMP administration of the same throughout the facility.

• Save files and documents in accordance with Document Retention Policies.

• Assist in training of facility personnel (Food Safety, HACCP, etc).

• Perform additional duties as directed by department management.

• Obtain samples pursuant to QA Manual, for bacteria plating and daily quality checks as needed.

• Work following the “Daily Lab Checklist” per the QA Manual and assist in the collection of data for verification.

• Assist in monitoring compliance with and administering GMP and SQF requirements.

• Assist with ensuring proper administration of all Critical Control and Quality Check Points.

• Assist with the receipt of raw ingredients and sampling, testing or reviewing as outlined in the QA Manual.

• Assist with monitoring for FIFO and communicate any concerns to the QA Manager.

• Assist with determining extra assignments for housekeeping and sanitation upkeep of the facility and communicate finding to department management.

• Assist with testing and documenting of weights, volumes, colors, brix, codes, packages integrity, and other routine information testing as required by the Daily Lab Checklist or the QA Manual.

• Own and lead program performance of environmental testing of air, water, listeria as needed according to the Lab Schedules.

• Be proficient in plating product samples for TC, TPC and Y & M as outlined in the QA Manual.

• Serve as backup SQF Practitioner to the Quality Manager.

• This position has responsibilities related to Food Safety and Quality.

• Uphold and participate in all Corporate Responsibility programming including recycling, social advocacy and MMAD volunteering opportunities.

• Invest in and is an example of Milo’s Responsibility commitment which includes environmental, social, and corporate governance components.

QUALIFICATIONS

• All applicants must have two to four years of Quality and Management experience and show good leadership skills.
• To perform this job successfully, an individual should have knowledge of Internet software and MS Office Suite.