Qualtrics XM Discover Consultant - Kaygen Inc.

KAYGEN is an emerging leader in providing top talent for technology based staffing services. We specialize in providing high-volume contingent staffing, direct hire staffing and project based solutions to companies worldwide ranging from startups to Fortune 500 and Managed Service Providers (MSP) across a wide variety of industries.

Job Title:Qualtrics XM Client Consultant
Location: 85% Remote
Duration: 6 Months

Roles and Respoinsibilities:

• Collaborate with stakeholders and subject matter experts to gather use cases, translating them into reporting solutions within Qualtrics XM Client.
• Design, audit, and maintain text analytics models and dashboards, serving as an SME for text analytics and reporting.
• Work closely with Agile/Scrum teams, using Jira to track progress and manage stories, ensuring alignment with the product roadmap.
• Create, review, and maintain business process models, data flows, use cases, and test cases to support effective use of analytics.
• Develop and implement communication and training plans to educate end users on product features and ensure effective utilization.

Requirements:

• Bachelor s degree in computer science, MIS, or a related field (or equivalent experience).
• 3-5 years of proven experience with text analytics, ideally with Qualtrics XM Client, (or Clarabridge Engage), NLP techniques, and understanding of its role in driving data insights.
• Familiarity with Agile/Scrum methodologies, including strong Jira proficiency.
• Ability to analyze data flows, identify improvements, and optimize data processes to enhance efficiency.
• Exceptional communication and presentation skills, capable of translating complex analytics into actionable insights for business leaders.

At KAYGEN, we are always looking for dynamic, talented and experienced individuals. We invite you to join our team of talented IT professionals, consulting at client locations across the globe. Our culture is team-orientated; we strive to stand by our core values of respect, honesty and integrity. Our team of experienced staffing experts will work with you to find you the best opportunity. For more information please visit us at www.kaygen.com.

Benefits:

• Free Healthcare Insurance
• Vision and Dental Insurance
• 401(k) Retirement Plan
• Free Life Insurance
• Sick Time Off

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