Quote & Order Processing Specialist at AIRMATIC INC

AIRMATIC, Malvern, PA, has an immediate opening for a Quote & Order Processing Specialist for our mechanical industrial products. Our Processing Specialist will be responsible for working closely with fellow Associates to grow bulk solids handing product and service sales with existing and new industrial, construction, and precast concrete Customers. Our ideal Candidate is a sharp, self-aware individual that is technically inclined and has ERP experience and strong Microsoft software proficiency. Working out of our Malvern Headquarters, our new Associate will work in a fast-paced, well-appointed office with smart, friendly, hard-working coworkers who are driven to generate Customer loyalty by providing great service and support.

RESPONSIBILITIES:

• Prepare quotes, enter orders and follow through with on-time delivery
• Resolve product and service issues quickly and completely
• Respond rapidly to email and voicemail messages
• Perform sourcing, cross-referencing and technical product data collection via Internet research
• Promptly answer Customers' and Account Managers' questions on products, pricing, and delivery
• Build and maintain rapport with Customers and Suppliers

POSITION REQUIREMENTS:

• Professional telephone voice and demeanor
• Proficient in MS Office Suite; Type 50-wpm minimum
• ERP systems experience
• Able to balance multiple tasks at one time
• Excellent listening, verbal, written and interpersonal communication skills combined with an energetic, friendly and outgoing disposition
• Work accurately and at a fast pace so as to perform a day's work in a day's time in a bustling environment
• Able to understand and apply mechanical concepts and principles
• Industrial or Construction Industry Customer Service experience is a plus

APPROPRIATE SKILLS, ATTRIBUTES AND INTERESTS:

• Capacity to consistently place high value on Customer and Supplier relationships
• Talent for prioritizing activities that are needed to meet the job’s responsibilities
• Desire to work for a Company that rewards sound initiative, judgement, taking responsibility, honesty and passion
• Ability to define a plan of action and organize the needed steps to meet deadlines and achieve goals
• Capable of successfully working with a wide range of people at varying levels in Customer and Supplier Organizations
• Determination to continue toward goals in the face of stress and deadlines
• Resourcefulness to gather and use information and knowledge
• Capacity to memorize and utilize technical information
• A background in industrial / mechanical products a plus
• Embrace a culture that values Cathedral Builders – not Bricklayers

AIRMATIC provides ongoing Business Skills Training, Product Training, and Coaching and Mentoring support to help elevate both our Associates and our Company.

HOURS & COMPENSATION:

• Hours: 8:30 AM – 5:00 PM OR 9:00 AM – 5:30 PM; Monday thru Friday
• Salary: $45,000 to $53,000 (experienced-based, eg, in industrial distribution, with distribution software, etc)
• Benefits:  Comprehensive Package includes Medical, Dental, Vision, Life Insurance; Flex Benefits Plan; 401(k) Plan and Profit Sharing

AIRMATIC HIRING PROCESS:

We're searching for an Associate who enjoys working with a great Team of professional yet friendly people. Qualified Applicants are invited to submit a resume (a personalized cover letter is a plus). Qualified Candidates who meet key criteria and appear to be a good fit will be notified by email of our interest and asked to confirm understanding of our position. Confirmed candidates are then Telephone Interviewed by our Customer Service Manager and may be asked to complete Assessments. The final step is an In-Person Interview by our Hiring Team.

ABOUT AIRMATIC:

AIRMATIC, a fourth-generation company founded in 1944, is an industry-leading supplier of mechanical products and services to the industrial, construction and utility markets. To learn more about us, visit us at http://www.airmatic.com/industrial-company-overview-html/