Radio Shop Manager- Sheriff's Office - Salt Lake County
SALT LAKE CITY, UT 84114-1275
About the Job
Radio Shop Manager
$57,607.00 - $86,413.00 DOE*
*All job-related experience must be included on the resume portion for it to be considered in the salary offer.
"Working for the Sheriff's Office has been absolutely wonderful. I have had a great support system from my direct peers and leaders along with others in the department as we are working in a team environment. We work together as one to make a difference and display positive example to all.” - Current Civilian
JOB SUMMARY
Supervises and oversees the daily operations of the Radio Shop Unit. Oversees, plans and performs the installation, maintenance and operation of the countywide/UPD radio system, mobile data computers, communications radio equipment and telephone equipment wiring, frequency monitors, and electronic communication equipment, radio modems, portable radios, mobile radios, paging system, VHF/UHF radio systems, mobile/cell phones, 911 phone equipment and other equipment‑associated with the technical and operational systems of the Organization.
MINIMUM QUALIFICATIONS
Bachelor degree in Electronics OR four (4) years experience in radio and mobile data systems, one (1) year of supervisory experience is preferred. Education and experience in closely related field may be substituted on a year-for-year basis.
Must have valid Utah driver license, or the ability to obtain one within 30 days of employment.
Due to the nature of this position, the successful applicant must pass a required Sheriff’s Office pre-employment background check.
Must receive a verified negative test result on a mandatory drug test before starting in this position. Will be subject to random alcohol and drug testing.
Must reside within 35 miles from the center of Salt Lake County (4748 S. 440 W) to ensure compliance with the Sheriff’s Office vehicle use policy and timely call out response.
ESSENTIAL FUNCTIONS
- Supervises staff, which includes hiring, orienting, training, assigning, and reviewing work performance, annual work performance appraisals and discipline.
- Responsible for and provides supervision, direction and coordination in the operation, maintenance, installation and repair of all department communication systems. Ensures that equipment maintenance is performed as necessary.
- Responsible for maintaining various records, manuals, schematic diagrams and software pertaining to all communications systems. Renews existing Federal Communication Commission (FCC) radio licenses and obtains new equipment licenses as needed.
- Uses complex test equipment to perform routine, preventative and emergency maintenance on all radio equipment used by the department.
- Programs and tests all portable and mobile radio and radio modems using laptop or desktop computers and software. Repairs equipment and/or sends out for factory level repair.
- Oversees or performs installation, maintenance and testing of all alarm and signaling equipment within the dispatch center.
- Provides computer hardware and software technical support to field officers.
- Coordinates, operates and maintains all mobile communications vehicles, Establish land line phone service to vehicles during emergencies.
- Develops and performs training for department personnel in the use of all equipment.
- Makes recommendations for purchase of new or special purpose equipment as needed. Maintains inventory data bases for all issued equipment, equipment repairs, and tracking for equipment sent out for repairs.
- Assists in development of long range plans for all systems, as needed for future planning and department growth.
- Plans, coordinates, prioritizes and supervises projects involving all technological systems in the department. Researches, recommends and maintains inter-local agreements and contracts with vendors. Receives and acts upon complaints from department personnel and vendors regarding the equipment.
- Serves on various county and state committees as assigned. Represents the Department as a member of Associated Public Communications Officers (APCO) at functions, seminars, and meetings.
- Assumes the logistics position for disaster and crisis planning, response and recovery for the Department during unusual occurrences. Confers with other statewide public safety logistical partners to coordinate unusual occurrence planning, and recommends and identifies future system design and hardware configuration needs.
- Assists IS management and customers in making appropriate decisions regarding needed hardware sizing, configuration, etc. Configures operating systems to support applications.
- Makes suggestions to customer and IS management for improvements of processes, equipment, or training issues that would help the customer perform effectively.
- Works as part of a team in the creation of policy and procedures for the technical support group.