RCIT Field Support Paid Internship - County of Riverside

ABOUT THE POSITION
The Information Technology Department has a paid internship to support its Converged Installation & Maintenance division.

The intern will gain a further understating of the cross-functional, hands-on, inter-working of a large-scale enterprise business. The department's core support technologies are Cisco and Microsoft suites, offering near full-scale use of their product library.

The in-person student internship position consists of a workweek of 20-40 hours per week for 6 months with a possibility of being extended.

EXAMPLES OF ESSENTIAL DUTIES
Under supervision, assists and participates in the work performed by employees of a specific profession; through participation, receives supervised work experience in a specific professional vocation; and performs other related duties as required.

The CIM Field Support performs the installation, maintenance, and troubleshooting of the county telephone, data, backup power, audio-visual and paging systems. This position consists of approximately 95% work outside of the main office. The technicians travel to customer locations performing the work described above.

The intern will be responsible for, but not limited to:

• Installing routers, switches, wireless access points (WAP), uninterruptible power supply (UPS) systems
• Providing field support working alongside of the NCC over the phone to troubleshoot routers, switches, Wi-Fi, network connectivity...
• Installing new VoIP phones
• Troubleshooting VoIP phones, UPS power systems, faxes, analog phone lines
• Patching network jacks
• Cross-connecting data and voice analog and digital circuits
• Preventive maintenance

MINIMUM QUALIFICATIONS
Minimum Cumulative Grade Point Average: 2.5GPA required. Proof of most current unofficial/official transcript with cumulative GPA must be provided at time of application .

Education: Applicants must be currently enrolled/attending school at an accredited college or university in a Bachelor's degree program or preparing to transfer to a Bachelor's program during the entire duration of the internship.

Areas of Study : Information Technology, Computer Science, or similar

Minimum Qualifications:

• Drivers License and drive a county vehicle
• Squat, crawl, climb ladders, kneel
• Reach above shoulder level
• Handle object (Manual Dexterity)
• Do pushing/pulling
• Use fine finger movement:
• Sit/stand/walk for long durations
• Be able to lift 50lbs

**All applicants are required to include a resume and most recent unofficial/official transcript. Document(s) must be uploaded as attachments at time of application to be considered. **

SUPPLEMENTAL INFORMATION
Veteran's Preference
The County of Riverside has a Veteran's Preference Policy. Upload a copy of your (or your spouse's) Member-4 Form DD-214 or NGB-22 indicating dates of service, and a copy of your spouse's letter of disability (if applicable) with your application. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for Veteran's Preference. Policy is available here:
https://rivcocob.org/sites/g/files/aldnop311/files/2023-05/C-3%2004-04-2023_0.pdf

What's Next?
This recruitment is open to all applicants currently enrolled/attending school at an accredited college or universityor who have recently graduated within the past twelve months.

No late applications will be permitted and changes or alterations cannot be accepted. Resumes that include job descriptions and duties copied from the job classification will not be considered.

Applications received prior to the closing date will be considered based on the information submitted. Include relevant work experience details on resume and/or application. Applicants who fail to provide information demonstrating they possess the position requirements may not be considered further in the application process.

General Information
For more information, please contact Hayden Quezada at haquezada@rivco.org

If you are experiencing technical problems, you may contact the governmentjobs.com applicant support desk Monday through Friday, 6 am to 5 pm Pacific Time at support@governmentjobs.com or toll-free 1-855-524-5627 .

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APPLICATION INFORMATION

Veteran's Preference
The County has a Veterans Preference Policy applicable to new hires. To qualify, upload a copy of your (or your spouse's) Member-4 Form DD-214 indicating dates of service, and a copy of your spouse's letter of disability (if applicable) with your application. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference.The Veterans Preference Policy, C-3 is available here: https://rivcocob.org/board-policies

Reasonable Accommodations
The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: https://rc-hr.com/disability

Proof of Education
If using education to qualify or when requested by the recruiter, upload a copy of any license(s), official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account at the time of application and before the closing date. Official or unofficial transcripts will be accepted.

If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services ( NACES ) or Association of International Credential Evaluators, Inc. ( AICE ).

Equal Opportunity Employer
The County of Riverside is an Equal Opportunity Employer. It is the policy of the County of Riverside to provide equal employment opportunities for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition (cancer and genetic characteristics), genetic information, or denial of medical and family care leave, or any other non-job-related factors.

Pre-Employment
All employment offers are contingent upon successful completion of pre-employment requirements including a criminal background investigation, which involves fingerprinting. (A felony or misdemeanor conviction may disqualify the applicant from County employment). A pre-employment physical examination and background check may be required.

Probationary Period
As an Approved Local Merit System, all County of Riverside employees, except those serving "At Will," are subject to the probationary period provisions as specified in the applicable Memorandum of Understanding, County Resolution, or Salary Ordinance. Temporary and Per Diem employees serve at the pleasure of the agency/department head.

General Information
Current County of Riverside and/or current employees of the hiring department may receive priority consideration. Qualified candidates may be considered for future County vacancies.

Job postings may close without notice based on application volume. Submit your complete application by the recruitment close date; no late applications are accepted. Ensure all relevant experience/education is reflected on your application/resume, as a failure to demonstrate position requirements may disqualify applicants. A description of job duties directly copied from the job classification or job posting will not be considered.

Please read and follow any special application instructions on this posting. Click the 'Apply' link located on this page to submit your application. For additional instructions on the application process, examinations, Veteran's preference, pre-employment accommodation or other employment questions, please refer to our web site, www.rc-hr.com .

If you are experiencing technical problems, you may contact the governmentjobs.com applicant support desk Monday through Friday, 6 am to 5 pm Pacific Time at support@governmentjobs.com or toll-free 1-855-524-5627.

Temporary employees participate in the 401(a) Temporary and Part-Time Employees' Retirement Plan and are required to contribute 3.75% of salary to the pension plan. The County contributes a matching amount. A list of benefits for employees on assignment through the Temporary Assignment Program (TAP) is available here .