RCO-Collections Specialist - PharmScript, LLC

Overview:

PharmScript is one of the nation’s leading pharmacies, partnering with long-term and post- acute care facilities to supply medications to thousands of residents and patients. When you join the PharmScript family, you join the ranks of more than 2,000 dedicated people across the country who help to get safe, accurate, and timely medication to those who need it most.

Job Summary:

The Collection Specialist position is primarily focused on collecting balances owed for pharmacy services after Insurance

Payments have been received (co-payments), or for Private Pay patients. This position operates in a long-term care facility. This role may use standard office and/or pharmacy equipment such as computers, phones, photocopiers, filing cabinets, rolling carts, fax machines and etc. A large portion of work shall be performed in the long-term care facility where the noise may be loud.

Responsibilities:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Contacting an average of 50-60 patients daily, to collect past due balances
• Processing patient payments via credit card or bank account
• Setting up payment plans and recommending settlement options when appropriate
• Responding to patient correspondence based on company policy and patient circumstances
• Resolution of billing issues
• Utilization of research/skip tracing tools, to make contact with patients when limited information is available
• Process accounts to third party collection agency

Qualifications:

• Attention to detail
• Collaboration Skills
• Communication
• Decision Making
• Discretion
• Performance Management
• Problem Solving/Analysis
• Reliability
• Teamwork
• Technical Capacity

Physical Demands and Work Environment:

The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job:

 

• May sit or stand seven (7) to ten (10) hours per day
• The employee is occasionally required to sit; climb or balance; and stoop, kneel, bend, crouch, walk, crawl intermittently
• May be necessary to work extended hours as needed
• May lift and/or move up to 25 pounds
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role

Knowledge, Skills, and Abilities:

• Strong problem-solving skills
• Effective communicator
• Quick and independent learner
• Availability to work overtime, holidays, and weekends as needed

We Offer:

PharmScript offers a robust suite of benefits to support employees and their families.

Health and Wellness Benefits

• Medical, Prescription Drug, Dental, and Vision coverage for you and your eligible dependents
• Maternity care program and infertility services
• Tax-favored Health Savings Accounts, Healthcare, and Dependent Care Flexible Spending Accounts
• EAP Assistance Program with 24/7 access to free counseling, legal guidance, and financial resources

Paid Time Off and Holidays

• 15 PTO days annually and 6 paid/floating holidays

Retirement Planning

• 401(k) retirement planning with company match

Commuter Benefits

• Transit/Parking Spending Account

Voluntary Benefits

• Employee Life and Accidental Death & Dismemberment, Short/Long-term Disability, Critical Illness, Accident, and Hospital Indemnity plans are available for you and eligible dependents

Other Perks and Benefits

• Legal & Identity Theft Protection Programs
• Employee Discounts: Instant savings on hundreds of products and services
• Pet Insurance
• Employee Support Program to eligible employees in times of urgent need

Pay Transparency:

To reinforce our commitment to fair and equal pay transparency, PharmScript’s compensation is based on multiple non-discriminatory, individualized factors including but not limited to experience, job-related knowledge, education, skills, and office/market location.

EEO Statement:

PharmScript is fully committed to employing a diverse workforce. We recruit and retain talented individuals without regard to gender, race, age, marital status, disability, veteran status, sexual orientation and gender identity or any other status protected by federal, state, or local law.

EO/Minorities/Females/Disabled/Veterans

Min:USD $16.00/Hr.Max:USD $19.00/Hr.