REACH Provider Partnerships Coordinator - Dialysis Clinic, Inc.

REACH Kidney Care is a division of Dialysis Clinic, Inc. (DCI) responsible for leading healthcare innovation, including testing and implementing new ways to improve care for people with kidney disease. We are a passionate and hard-working team that seeks, first and foremost, to carry forward DCI's mission: “The care of the patient is our reason for existence.”

REACH Kidney Care is a relationship-driven company. The REACH Provider Partnerships Coordinator will play an important role in supporting, maintaining, and developing relationships with nephrology practices, health systems, hospice providers, and more.

The REACH Provider Partnerships Coordinator will work with the REACH operations team, the patient engagement team, the data analytics team, and the interdisciplinary team to ensure communication and collaboration on the operational aspects involving provider relations.

Schedule: Full-time, typical schedule is five 8-hour shifts, Monday - Friday

Benefits:

• Comprehensive medical, dental and vision benefits
• Life and long-term care insurance provided at no additional expense to employee
• Paid time off (PTO) including holidays
• Extended Sick Bank (ESB) in addition to PTO – paid time for doctor appointments, sickness or medical leave
• Retirement plans with $.50 of each contributed dollar matched for eligible employees, up to 8 percent
• Education reimbursement
• Employee assistance program
• Wellness program
• Among others

What You Can Expect:

• Support, maintain and develop relationships with nephrology practices, health systems, hospice providers, etc.
• Works under the direction of the REACH Provider Partnerships Manager to organize, innovate and improve the Provider Relationship operations.
• Work closely with the regional Care Manager Managers to develop strategies for engaging nephrology practices and closely communicate on operational items that are being implemented.
• Work closely with the patient engagement team to communicate items from the physician practices that impact the patient engagement team’s workflow.
• Work closely with the data analytics, clinical team, and REACH Provider Partnerships Manager to develop actionable reports for physician practices.
• Correspond with the nephrology practices on patient eligibility files, as well as operational and quality data reports.
• Send and receive e-mails to nephrology practices in a professional and in a clearly communicative manner regarding operational and quality items.
• Willingness to learn REACH’s operational details within each contract to be able to answer questions from a partnering physician practice.
• Attend team meetings and provide input when appropriate

Successful Candidates Bring:

• Excellent communication skills
• Demonstrated clinical excellence
• Desire to collaborate with care teams
• Ability to problem solve

Education/Training:

• Bachelor’s Degree Preferred
• Strong working knowledge of Microsoft Office Suite
• Ability to adapt to new software
• Excellent external-facing and internal communication (both verbal and written) skills
• Attention to detail and commitment to excellent and reliable work

DCI is committed to building a diverse and inclusive organization. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status.

DCI’s Differentiator:
Since opening the first clinic 50 years ago in Nashville, Tenn., our Dialysis Clinic, Inc. family has grown to be the nation’s largest nonprofit dialysis provider with more than 270 locations in 30 states, serving nearly 14,000 patients each day. DCI invests in our care teams and funds research to further kidney care and treatment options. DCI prioritizes a holistic approach and offers hemodialysis, home dialysis and peritoneal dialysis treatment options. We empower patients to live meaningful and productive lives while also delivering high quality kidney care, saving lives and reducing hospitalizations. Learn more about DCI and see if we’re hiring in a clinic near you! www.dciinc.jobs

DCI is a federal contractor and an Equal Opportunity/Affirmative Action Employer-Veterans/Individuals with Disabilities.  If you are having difficulty using the online application system or would like to request other accommodations or application methods, please contact Doug Patterson at Accommodations@dciinc.org or 615-327-3061. Once a request has been made, DCI will initiate a discussion with you about your needs and whether an accommodation can be provided. DCI is committed to providing such accommodations where possible.

For more information about equal opportunity please see: 

https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf;

https://www.dol.gov/ofccp/regs/compliance/posters/pdf/OFCCP_EEO_Supplement_Final_JRF_QA_508c.pdf;

https://www.dol.gov/ofccp/pdf/pay-transp_formattedESQA508c.pdf; and

https://www.nlrb.gov/sites/default/files/attachments/basic-page/node-3788/employeerightsposter-8-5x11.pdf.

Security Roles and Responsibilities can be reviewed at: https://www.dciinc.org/security-roles