Real Estate Operations Specialist - Lakeview Loan Servicing
Coral Gables, FL 33146
About the Job
We are seeking an organized and detail-oriented Real Estate Operations Specialist to manage the onboarding of vendors, utility setup process, timely payment of vendor invoices, and coordination with various departments. This role is crucial for ensuring seamless operational processes and timely payment setups for properties that we’re buying, renovating, and selling. The ideal candidate is highly organized, detail-oriented, and possesses excellent communication skills with a strong ability to coordinate and prioritize in a fast-paced environment.
About the Role:
We are a large buyer of homes for renovation and resale nationwide. Our business model revitalizes existing residential properties to provide affordable, renovated homes for new homeowners. The role encompasses:
- Collaborating closely with internal teams to ensure accurate processing of transactions
- Overseeing/coordinating with the business’ outsourced accounting vendor to ensure timely delivery of financial reports
- Being adaptable and willing to manage diverse responsibilities until additional staffing is needed
- Competitive compensation
If you possess a sharp eye for detail, thrive in a fast-paced, high-volume entrepreneurial environment, and are eager to gain insight into various facets of the single-family fix-and-flip industry, we invite you to apply and join our team.
Responsibilities:- Vendor Onboarding: Manage the end-to-end process of vendor onboarding, ensuring all necessary documentation is completed and maintained.
- Serve as a liaison between agents, clients, title companies, lenders, and other third parties, providing updates and ensuring timely responses to inquiries.
- Vendor management duties and responsible for verifying docs.
- Manage all aspects related to vendor onboarding and be responsible for payment setup.
- Monitor and manage title company relationships.
- Insurance policy maintenance.
- Municipal Liaison: As necessary, coordinate with local municipalities to ensure we are fulfilling our obligations necessary to sign up for utilities and to complete registrations.
- Utility Setup: Coordinate the setup and management of utility accounts across properties, ensuring services are activated, maintained efficiently, and closed once properties are sold.
- Manage HOA’s/Compliance/Submission/Payments.
- Utility coordination internally and with third-party servicer.
- Accounts Payable Liaison: Work closely with the accounting department and third-party accounting services provider to facilitate the timely processing of invoices and payments.
- Ensure that all vendor payments are set up and managed accurately.
- Cross-Department Coordination: Liaise with internal teams to ensure all operational requirements are met, contributing to smooth business operations.
- Weekly Reporting to the Director of Ops & Managing Director regarding files in escrow.
- Onboard New AMs and add to Tech systems including but not limited to the following:
- Docusign
- Adding AM to SF Acquisition Email
- Uggville
- Ascent access
- BuilderTrend
- Order By Phone
- Add AM to Single Family HomeVestors Chat
- Adding Brokerage Information to Broker Info Spreadsheet
- Setting up 3rd party RE Agents in Buildertrend as vendors/Works with Disposition lead
- Creating/Reviewing/Maintaining/ Updating SOPs.
- Provide weekly operations updates to the leadership team.
- Aide AMs/ Directors with any research on projects- mobile homes, HOA questions, and new vendors.
- Act as the backup to both acquisitions and disposition file management.
- Ensure regional consistency with processes –KPI for Ops necessary.
- Marketing for properties –new agents, new acquisitions partners, bulk deals.
- Strategic partnerships with Industry partners and affiliates/business development.
- Other duties as assigned by leadership.
- Vendor Onboarding: Manage the end-to-end process of vendor onboarding, ensuring all necessary documentation is completed and maintained.
- A bachelor’s degree in accounting, business, or a related field is preferred.
- Preferred minimum of 2+ years of experience in accounting or operations, or a related administrative role.
- Excellent verbal and written communication skills with the ability to effectively communicate with all stakeholders.
- Familiarity with real estate documents, procedures, and local real estate laws.
- Proficiency in Microsoft Office suite (particularly Excel) and experience with accounting software systems (e.g., QuickBooks).
- Strong multitasking abilities, with a proven record of prioritizing tasks and meeting deadlines in a fast-paced environment.
- Meticulous attention to detail, ensuring accuracy and precision in all financial transactions and reporting.
Certifications, Licenses, and/or Registration
N/A
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit and use hands to handle, touch or feel objects, tools, or controls. The employee frequently is required to talk and hear. The noise level in the work environment is usually moderate. The employee is occasionally required to stand; walk; reach with hands and arms. The employee is rarely required to stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.
EEOC
Lakeview is an Equal Employment Opportunity employer. All aspects of consideration for employment and employment with the Company are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, or any other category protected by federal, state, or local law.