REC Technology Analyst - TalentBurst, Inc.
Brooklyn, OH
About the Job
Job Title: REC Technology Analyst Req 2
This position is onsite: 4910 Tiedeman Brooklyn, Oh 44144
Start Date: 08-19-2024
End Date: 12-31-2024
This position is Contractor to Hire for the right candidate.
Job Description
Required Skills
• 2 + years of technical support experience in a computer support environment.
• Possess an associate degree in computer science and/or business, or the work experience equivalent.
• Work within a customer oriented, positive team environment.
• Demonstrate strong interpersonal, oral, and written communication skills for communications to technical and non-technical staff.
• Provide support on single projects and initiatives within scope, budget, and timeline.
• Track corporate IT assets throughout computer lifecycle
• Install, support, and maintain desktop applications
• Provision applications using Microsoft System Center Configuration Manager (SCCM)
• Support desktop and mobile operating systems
• Configure, troubleshoot, and repair hardware
• Sit in the trade area and respond directly to requests for service
• Open tickets to track work performed for line of business partners
Desired Skills
• Support desktop and mobile operating systems
• Configure, troubleshoot, and repair hardware
• Configure network connectivity, including mobile computing
• Demonstrate functional knowledge of information security and best practices
• Possess excellent customer service skills
Essential Job Functions
• Engage in the support of Key's computer platforms at corporate, campus and data center locations.
• Provide high level of customer service to Key's internal client base
• Effectively communicate with the end user
• Setup, maintain and troubleshoot Microsoft Windows and Apple MAC OS computers
• Complete work on assigned tickets within SLA
• Use industry standard concepts, practices, and procedures
• Rely on documented and established guidelines to perform the functions of the job
• Communicate using excellent grammar and listening skills
• Work closely with team and produce clear documentation
• Learn new things and adapt to new procedures
• Provide audio\visual support
Training Provided
• Training will be provided when appropriate
#TB_EN
This position is onsite: 4910 Tiedeman Brooklyn, Oh 44144
Start Date: 08-19-2024
End Date: 12-31-2024
This position is Contractor to Hire for the right candidate.
Job Description
Required Skills
• 2 + years of technical support experience in a computer support environment.
• Possess an associate degree in computer science and/or business, or the work experience equivalent.
• Work within a customer oriented, positive team environment.
• Demonstrate strong interpersonal, oral, and written communication skills for communications to technical and non-technical staff.
• Provide support on single projects and initiatives within scope, budget, and timeline.
• Track corporate IT assets throughout computer lifecycle
• Install, support, and maintain desktop applications
• Provision applications using Microsoft System Center Configuration Manager (SCCM)
• Support desktop and mobile operating systems
• Configure, troubleshoot, and repair hardware
• Sit in the trade area and respond directly to requests for service
• Open tickets to track work performed for line of business partners
Desired Skills
• Support desktop and mobile operating systems
• Configure, troubleshoot, and repair hardware
• Configure network connectivity, including mobile computing
• Demonstrate functional knowledge of information security and best practices
• Possess excellent customer service skills
Essential Job Functions
• Engage in the support of Key's computer platforms at corporate, campus and data center locations.
• Provide high level of customer service to Key's internal client base
• Effectively communicate with the end user
• Setup, maintain and troubleshoot Microsoft Windows and Apple MAC OS computers
• Complete work on assigned tickets within SLA
• Use industry standard concepts, practices, and procedures
• Rely on documented and established guidelines to perform the functions of the job
• Communicate using excellent grammar and listening skills
• Work closely with team and produce clear documentation
• Learn new things and adapt to new procedures
• Provide audio\visual support
Training Provided
• Training will be provided when appropriate
#TB_EN
Source : TalentBurst, Inc.
