Receivables Clerk - Full-Time, Day - The University of Chicago Medicine

Job Description

Be a part of a world-class academic healthcare system at UChicago Medicine as a Receivables Clerk for our Revenue Cycle - PFS Medicaid and Cash division at our campus in Burr Ridge, IL. This position will be primarily a work from home opportunity with the requirement to come onsite as needed. You may be based outside of the greater Chicagoland area.

This position is responsible for the accurate and timely resolution of patient accounts.

Essential Job Functions

• Work assigned accounts through the collections system, analyzing them for appropriate action; access and utilize external computer systems including the UCPG/UCHP terminal, the PTS system and the Medicaid FSS terminal for inquiry and resolution of accounts, when appropriate
• Follow all third-party payer guidelines and procedures for collection. Keep current on all policy changes
• Identify and request all appropriate adjustments to accounts assigned, following payer/department payment guidelines
• Initiate process for any further billing required on accounts after the primary portion is resolved
• Recommend aged or rejected accounts for write off to collection agency; process refunds to third party payers, as required
• Log and maintain file consisting of all payment vouchers, if appropriate; contact patient/responsible party, when required, to obtain information for claim payment
• Remain current on and follow all departmental policies regarding the collection and processing of accounts receivable
• Update the collections and BHIS systems with current/correct information, as appropriate
• Share information with other departments, when appropriate, to increase the effectiveness of the entire collection process
• Performs other duties as assigned

Required Qualifications

• A completed high school diploma or GED equivalent
• Ability to work in a multiple computer environment
• Ability to type 25 words per minute accurately and the ability to operate a 10 key calculator
• Good mathematical skills
• Above average organizational skills & attention to detail with the ability to work independently
• Ability to process a large volume of work in a timely manner
• Exceptional telephone communication skills

Preferred Qualifications 

• Relevant work experience in a hospital setting
• Two or more years of collections and/or billing office experience

Position Details

• Job Type/FTE: Full Time (1.0 FTE)
• Shift: Days
• Unit/Department: Revenue Cycle - PFS Medicaid and Cash
• Work Location: Flexible Remote/ Burr Ridge, IL
• CBA Code: 743 Clerical

Why Join Us

We’ve been at the forefront of medicine since 1899. We provide superior healthcare with compassion, always mindful that each patient is a person, an individual. To accomplish this, we need employees with passion, talent and commitment… with patients and with each other. We’re in this together: working to advance medical innovation, serve the health needs of the community, and move our collective knowledge forward. If you’d like to add enriching human life to your profile, UChicago Medicine is for you. Here at the forefront, we’re doing work that really matters. Join us. Bring your passion.

UChicago Medicine is growing; discover how you can be a part of this pursuit of excellence at: UChicago Medicine Career Opportunities.

UChicago Medicine is an equal opportunity employer.  We evaluate qualified applicants without regard to race, color, ethnicity, ancestry, sex, sexual orientation, gender identity, marital status, civil union status, parental status, religion, national origin, age, disability, veteran status and other legally protected characteristics.

Must comply with UChicago Medicine’s COVID-19 Vaccination requirement as a condition of employment. If you have already received the vaccination, you must provide proof as part of the pre-employment process. This is in addition to your compliance with the Flu Vaccination requirement as well. Medical and religious exemptions will be considered consistent with applicable law. Lastly, a pre-employment physical, drug screening, and background check are also required for all employees prior to hire.