Reception and Operations Assistant at Credence Management Solutions, LLC

Overview

Team Credence is a multi-company partnership proudly led by Credence Management Solutions, an industry leading government contractor with a longstanding commitment to USAID and its global health and humanitarian missions. In concert with our small business partners—ZemiTek (8(a), EDWOSB), Claro KC (SB), EnCompass (WO), and Global Emergency Group (SB)—Team Credence operates as one team, bringing together exceptional USAID institutional support experience, technical leadership, and an unmatched commitment to BHA and its mission.

USAID’s Bureau for Humanitarian Assistance (USAID/BHA) is the lead federal coordinator for international disaster assistance. USAID/BHA provides and coordinates U.S. Government (USG) international humanitarian assistance to save lives, alleviate human suffering, and reduce the physical, social, and economic impact of rapid and slow-onset disasters by helping people in need become more resilient to future crises. Team Credence, through the Bureau for Humanitarian Assistance Support Contract (BHASC), provides operational and administrative support to provide and coordinate humanitarian assistance and maintain 24/7 response capability.

The Reception and Operations Assistant provides in-person reception and operations services to USAID as an institutional support contractor under BHASC. The Reception and Operations Assistant provides facility, reception, event, and administrative support to the Finance and Operations team. This position requires the candidate to be in the office Monday-Friday.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Responsibilities include, but are not limited to the duties listed below

• Provide reception for visitors at the 555 facilities;
• Provide reception and logistics support for events and conferences, including proper access;
• Sort, log, and route incoming and outgoing correspondence;
• Conduct inventory for office supplies and equipment;
• Identify and convey maintenance needs to OAF leadership;
• Conduct regular rounds of assigned floors ensuring space is well maintained and stocked with supplies;
• Shipping products and equipment as directed;
• Maintain records and trackers of actions including but not limited to trackers for mail, inventory, and building fobs;
• Other administrative tasks supporting finance and operations;
• Other duties as assigned.

Education, Requirements and Qualifications

• Education and Experience: BS 0+ Years or HS 4+
• Exceptional attention to detail
• Excellent communications skills – written and verbal
• Required to have US citizenship with the ability to obtain and maintain a US Government issued Secret clearance for the duration of your employment.
• Required to be in person to perform the required duties for this role.

Additional Qualifications and Requirements

• Ability to use office programs such as Google and Microsoft suites.
• Ability to move 25 lbs. of supplies, tables, chairs, and furniture to accommodate customers as needed for use of conference space.

Team Credence Values and Core Performance Competencies

• Accountability: Takes ownership of work responsibilities and holds high standards. Keeps commitments and takes appropriate actions to meet obligations. Pursues efficiency and effectiveness and adheres to organization policies and procedures.
• Collegiality: Recognizes that everyone at BHA and USAID unite in a common purpose and respects each other's abilities to work toward that purpose. Treat others with courtesy, sensitivity, and respect. Considers and responds appropriately to the needs and feelings of different people in different situations. Adheres to organization philosophies on culture, diversity, and inclusiveness.
• Capability: Assesses and recognizes own strengths and weaknesses; pursues professional development aligned with organizational role, contribution, and goals. Proactively shares knowledge with others to foster learning across the organization.

Full pay range for this position is $58,000.00 to $62,000.00 per year, with the starting wage determined based on candidate’s knowledge, skills, experience, as well as budget availability.