Receptionist - Building Operations - Center For Strategic And International Studies
Washington, DC 20036
About the Job
JOB SUMMARY:
At CSIS we actively seek to employ a diverse group of people who embody our organizational values. We welcome and encourage individuals of all backgrounds to apply, especially those from traditionally underrepresented groups.
The Center for Strategic and International Studies (CSIS) is a non-profit, bipartisan public policy organization established in 1962 to provide strategic insights and practical policy solutions to decision makers concerned with global security and prosperity. Over the years, it has grown to be one of the largest organizations of its kind, with a staff of approximately 250 employees, including more than 120 analysts working to address the changing dynamics of international security across the globe.
The Receptionist is part of the Building Operations team. As the front desk receptionist, you will interact with people across the Center and members of our community. The receptionist will greet, assist, and provide directions and information to interns, staff, affiliates, visitors, and other guests. This is a full-time onsite position at our Washington, DC office.
The annual salary for this position is $26.44-$29.80/hr commensurate with experience.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Essential functions may include, but are not limited to the following:
• Greets visitors and guests; determines the purpose of each person’s visit and directs them to the appropriate person or location.
• Answers, screens, and directs phone calls to staff; and takes messages as necessary.
• Receives mail, documents, packages, and courier deliveries. Schedules courier pickups as needed.
• Keeps reception area organized and presentable.
• Maintain office security and safety procedures by controlling access to building and garage while guard is on rounds.
• Approving and issuing guest parking passes following our protocols so not to exceed the (5) permitted at a single time
• Updating and maintaining program phone lists
• Assisting with maintaining and updating the “do not enter” list and keeping security up to date.
• Manages temporary badges for guests and visitors ensuring the visitor sign in or badging system is being enforced.
• Performs other duties as assigned.
KNOWLEDGE, EDUCATION, AND EXPERIENCE:
• 2+ years of experience in customer service.
• 2+ years of experience in an administrative role.
• Ability to maintain confidential information.
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Proficient in Microsoft Office Suite or related software.
• High school diploma or equivalent required.
PHYSICAL REQUIREMENTS AND WORK CONDITIONS:
This position will be based out of our Washington DC headquarters and is expected to be in-office.
The physical demands are representative of those that must be met by an employee working in an office environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. The noise level in the work environment is usually moderate.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Affirmative Action/Equal Opportunity Employer.
OUR BENEFITS
Medical insurance
Dental insurance
Vision insurance
Life insurance
Short-term and long-term disability
403(b) for retirement planning
Tuition Assistance
Flexible Spending Account
Health Savings Account
Military Leave
12 Paid Holidays
Sick leave
Vacation leave
HOW TO APPLY:
Interested applicants must submit a resume at https://careers.csis.org/.
Required Skills
Required Experience
Source : Center For Strategic And International Studies
