Receptionist/Concierge, Monday-Friday, occasional weekend coverage - Lodge at Natchez Trace

Introduction:

The Lodge at Natchez Trace is seeking a friendly and organized Receptionist to join our team and provide excellent customer service to our residents and visitors. The Receptionist will be responsible for managing the front desk, answering and routing calls, and handling a variety of administrative tasks. The successful candidate will have strong communication and customer service skills and be able to work efficiently in a fast-paced environment.

Responsibilities:

• Manage the front desk, including greeting residents and visitors and directing them to the appropriate person or department

• Answer and route calls, including taking messages and transferring calls as needed

• Handle a variety of administrative tasks, such as scheduling appointments, managing mail and packages, and maintaining accurate records

• Ensure that the reception area is clean and organized at all times

• Provide excellent customer service to residents and visitors, including assisting with questions and needs

• Other duties as assigned

Qualifications:

• Minimum of 1 year of experience as a receptionist or in a customer service role

• Strong communication and customer service skills

• Ability to multitask and handle a high-volume workload

• Proficiency with computer systems and software, such as Microsoft Office and customer relationship management systems

• Fluency in English is required; additional language skills are a plus

Perks:

• Competitive salary

• Paid time off

• Medical, dental, and vision insurance

• 401(k) retirement plan (US only), Employer RRSP match (Canada only)

• Professional development opportunities

• Positive and supportive work environment