Receptionist & Customer Service Representative at AtWork Group
Dacula, GA 30019
About the Job
Job Title: Receptionist & Customer Service Representative
Location: Lawrenceville, GA
Pay: $17/hr - $20/hr
Schedule: Monday to Friday, 8: 00 AM - 5: 00 PM
About the Role:
Are you a people-person with a passion for learning? Do you thrive in a small office environment where every day brings new challenges? We're looking for a dynamic Receptionist & Customer Service Representative for a temp-to-perm position to help with various aspects of our daily operations. If you're organized, tech-savvy, and enjoy interacting with customers, this could be the perfect opportunity for you!
What You ll Do as the Receptionist & Customer Service Representative:
Reception Duties:
-Greet visitors and answer phones with a friendly, professional demeanor.
-Assist with data entry, invoicing, and general office tasks using Excel and other software.
-Edit and manage PDF documents.
-Support multiple office departments, learning and adapting to new roles as needed.
Customer Service Duties:
-Handle customer inquiries via phone, email, and online platforms like Amazon and Etsy.
-Process and ship orders, manage returns, and handle shipping claims.
-Update sales reports, shipping logs, and track inventory.
-Provide accurate shipping quotes and ensure timely order fulfillment.
-Coordinate with shipping services and maintain communication with customers regarding order status.
Qualifications of the Receptionist & Customer Service Representative:
-At least 2 years of experience in a Customer Service or Receptionist role.
-Proficiency in MS Office Suite, particularly Excel.
-Strong phone etiquette and verbal communication skills.
-Experience with office management systems and equipment (e.G., printers, copiers).
-Ability to prioritize tasks, manage time effectively, and work well under tight deadlines.
-Attention to detail, reliability, and a proactive attitude.
Personal Attributes:
-Friendly, team-oriented, and eager to learn new things.
-Excellent organizational skills and a commitment to providing outstanding service.
-A strong sense of responsibility and a positive, can-do approach to work.
Why Join Us?
Join a supportive team. This role offers variety, growth opportunities, and the chance to work in a collaborative environment. If you re ready to take on the role of Receptionist & Customer Service Representative, apply today!
Location: Lawrenceville, GA
Pay: $17/hr - $20/hr
Schedule: Monday to Friday, 8: 00 AM - 5: 00 PM
About the Role:
Are you a people-person with a passion for learning? Do you thrive in a small office environment where every day brings new challenges? We're looking for a dynamic Receptionist & Customer Service Representative for a temp-to-perm position to help with various aspects of our daily operations. If you're organized, tech-savvy, and enjoy interacting with customers, this could be the perfect opportunity for you!
What You ll Do as the Receptionist & Customer Service Representative:
Reception Duties:
-Greet visitors and answer phones with a friendly, professional demeanor.
-Assist with data entry, invoicing, and general office tasks using Excel and other software.
-Edit and manage PDF documents.
-Support multiple office departments, learning and adapting to new roles as needed.
Customer Service Duties:
-Handle customer inquiries via phone, email, and online platforms like Amazon and Etsy.
-Process and ship orders, manage returns, and handle shipping claims.
-Update sales reports, shipping logs, and track inventory.
-Provide accurate shipping quotes and ensure timely order fulfillment.
-Coordinate with shipping services and maintain communication with customers regarding order status.
Qualifications of the Receptionist & Customer Service Representative:
-At least 2 years of experience in a Customer Service or Receptionist role.
-Proficiency in MS Office Suite, particularly Excel.
-Strong phone etiquette and verbal communication skills.
-Experience with office management systems and equipment (e.G., printers, copiers).
-Ability to prioritize tasks, manage time effectively, and work well under tight deadlines.
-Attention to detail, reliability, and a proactive attitude.
Personal Attributes:
-Friendly, team-oriented, and eager to learn new things.
-Excellent organizational skills and a commitment to providing outstanding service.
-A strong sense of responsibility and a positive, can-do approach to work.
Why Join Us?
Join a supportive team. This role offers variety, growth opportunities, and the chance to work in a collaborative environment. If you re ready to take on the role of Receptionist & Customer Service Representative, apply today!
