Receptionist - APR Staffing
Detroit, MI 48226
About the Job
Job Title: Receptionist
Job #: 7774
Location: Detroit, MI
Duration: 4+ month contract
Job Description: • Top 3 Required Skills: Receptionist and hospitality expereince, professional office work expereince (law office preferred), customer service, and professional (expereince working with customers and internal professional staff)
Job Description
We're currently seeking a Receptionist to join our team! The responsibility of Receptionist is to provide hospitality and reception or other services defined or outlined in our service agreement with client.
Responsibilities:
• Provide hospitality and reception or other services defined or outlined in our service agreement with client
• Provide support for miscellaneous requests and flex services with a "can do" attitude and philosophy
• Maintain a positive team-player mentality
• Accurately communicate with client staff and our team members regarding commitments, deadlines, challenges, requests, etc.
• Deliver on service commitments in a timely and accurate manner
• Invest proper effort and QC approach to deliver highest quality work and service
• Comply with our standards of operations as set forth in the contract agreement, the site operations manual, and the employee handbook
• Expected to uphold the Standards of Service and best practices developed us
General:
• Monitor and listen to clients to understand inquiries and requests in order to provide accurate information about the facilities and services with prompt assistance
• Perform basic mathematical calculations using a calculator/computer to accurately figure production time and labor time associated with any copy, print, scan or production requests
• Follow established guidelines and procedures for receiving, documenting, organizing and mailing out client packages (i.e. parcel deliveries, messenger services, etc.)
• Ensure accurate tracking, monitoring and recording of all charges, overtime, logs and entries throughout his/her shift
• Answering telephone inquiries, loading/unloading parcels, delivering of parcels, copying, and faxing and guest requests
• Due to the cyclical nature of the industry team members may be required to work varying schedules to reflect the business needs of the firm
• Reception:
o Work closely with the client's staff to ensure seamless day-to-day operations as the first line of contact with the client's visitors
o Answer incoming telephone calls and direct call traffic to the proper person
o Take accurate and complete messages for those employees who may be unavailable
o Greet and announce visitors in a friendly and business-like manner
o Maintain neatness and organization of reception desk and front closet areas with various administrative duties as outlined by the Site Manager
Qualifications:
• College Degree Preferred
• Minimum of 1-year professional level work experience
• Previous experience in a client service-oriented field preferred
• Willingness and ability to learn new skills
Job Requirements:
• Be personable, articulate, knowledgeable and professional in presenting oneself in a professional setting
• Ability to learn skills quickly
• Flexibility in dealing with simultaneous projects
• Attention to detail
HM is looking for candidates with receptionist and hospitality expereince who have worked at law firms. Must be extremely professional, organized and customer facing.
Pre-Employment Requirement
All employment offers are contingent upon successful completion of our pre-employment screening that may include drug testing, background/criminal check, and if applicable, must meet eligibility requirements for access to classified information.
APR Staffing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
About APR Staffing
APR Staffing was born from the merger of two well-respected technical staffing firms in Portland. ieSolutions, founded in 2002, enjoyed an impressive reputation as one of the largest locally-owned and most respected technical staffing companies. Professional Resource Group, aka Data Resource Group, founded in 2009, also earned regional acclaim for being a fast-growing and highly-motivated professional staffing agency. Both companies have been recent award winners for the Portland Business Journal's Fastest-Growing Private Companies. The two firms, now as APR Staffing, make for one of the fastest-growing and most-respected professional and technical staffing companies in Oregon and Southwest Washington.
Collaborating with our customers, we augment their workforce with technical and administrative professionals. We provide only high-caliber, professional-grade resources throughout the Pacific Northwest.
Job #: 7774
Location: Detroit, MI
Duration: 4+ month contract
Job Description: • Top 3 Required Skills: Receptionist and hospitality expereince, professional office work expereince (law office preferred), customer service, and professional (expereince working with customers and internal professional staff)
Job Description
We're currently seeking a Receptionist to join our team! The responsibility of Receptionist is to provide hospitality and reception or other services defined or outlined in our service agreement with client.
Responsibilities:
• Provide hospitality and reception or other services defined or outlined in our service agreement with client
• Provide support for miscellaneous requests and flex services with a "can do" attitude and philosophy
• Maintain a positive team-player mentality
• Accurately communicate with client staff and our team members regarding commitments, deadlines, challenges, requests, etc.
• Deliver on service commitments in a timely and accurate manner
• Invest proper effort and QC approach to deliver highest quality work and service
• Comply with our standards of operations as set forth in the contract agreement, the site operations manual, and the employee handbook
• Expected to uphold the Standards of Service and best practices developed us
General:
• Monitor and listen to clients to understand inquiries and requests in order to provide accurate information about the facilities and services with prompt assistance
• Perform basic mathematical calculations using a calculator/computer to accurately figure production time and labor time associated with any copy, print, scan or production requests
• Follow established guidelines and procedures for receiving, documenting, organizing and mailing out client packages (i.e. parcel deliveries, messenger services, etc.)
• Ensure accurate tracking, monitoring and recording of all charges, overtime, logs and entries throughout his/her shift
• Answering telephone inquiries, loading/unloading parcels, delivering of parcels, copying, and faxing and guest requests
• Due to the cyclical nature of the industry team members may be required to work varying schedules to reflect the business needs of the firm
• Reception:
o Work closely with the client's staff to ensure seamless day-to-day operations as the first line of contact with the client's visitors
o Answer incoming telephone calls and direct call traffic to the proper person
o Take accurate and complete messages for those employees who may be unavailable
o Greet and announce visitors in a friendly and business-like manner
o Maintain neatness and organization of reception desk and front closet areas with various administrative duties as outlined by the Site Manager
Qualifications:
• College Degree Preferred
• Minimum of 1-year professional level work experience
• Previous experience in a client service-oriented field preferred
• Willingness and ability to learn new skills
Job Requirements:
• Be personable, articulate, knowledgeable and professional in presenting oneself in a professional setting
• Ability to learn skills quickly
• Flexibility in dealing with simultaneous projects
• Attention to detail
HM is looking for candidates with receptionist and hospitality expereince who have worked at law firms. Must be extremely professional, organized and customer facing.
Pre-Employment Requirement
All employment offers are contingent upon successful completion of our pre-employment screening that may include drug testing, background/criminal check, and if applicable, must meet eligibility requirements for access to classified information.
APR Staffing is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by law.
About APR Staffing
APR Staffing was born from the merger of two well-respected technical staffing firms in Portland. ieSolutions, founded in 2002, enjoyed an impressive reputation as one of the largest locally-owned and most respected technical staffing companies. Professional Resource Group, aka Data Resource Group, founded in 2009, also earned regional acclaim for being a fast-growing and highly-motivated professional staffing agency. Both companies have been recent award winners for the Portland Business Journal's Fastest-Growing Private Companies. The two firms, now as APR Staffing, make for one of the fastest-growing and most-respected professional and technical staffing companies in Oregon and Southwest Washington.
Collaborating with our customers, we augment their workforce with technical and administrative professionals. We provide only high-caliber, professional-grade resources throughout the Pacific Northwest.
Source : APR Staffing
