Receptionist - Josselyn
Northfield, IL
About the Job
Job Summary
The Client Access Specialist 1 is a client-facing position responsible for creating a welcoming experience for all clients and visitors The Client Access Specialist 1 is responsible for treating all clients and visitors with respect and dignity and for providing exceptional customer service support. The Client Access Specialist 1 works closely with other Josselyn team members to ensure compliance in areas of client onboarding and client record maintenance.
Essential Responsibilities and Metrics:
+ Interact with all clients and visitors in a respectful and welcoming manner
+ Uphold HIPAA privacy standards for client data
+ Follow client check in processes to maintain compliance for client records
+ Answer the telephone in a timely and polite manner with appropriate and accurate navigation of calls
+ Collect client payments for services
+ Process incoming and outgoing mail
+ Accurately upload client documentation into EMR system
+ Maintain and manage the waiting room
+ Timely completion of all projects as assigned by supervisor
Qualifications
+ High school or equivalent
+ Prior experience as a receptionist or related experience
+ Consistent, professional dress, and manner
+ Excellent written and verbal communication skills
+ Competency in Microsoft Office 365 applications including: Word, Excel, and Outlook and Zoom
+ Good time management skills
Ind1
Source : Josselyn