Receptionist - The Cypress at Midtown
Omaha, NE 68105
About the Job
The Cypress at Midtown has amazing things happening every day! Do you want to be part of a team that is passionate about providing compassion and quality care for each of our residents?
We currently have an opening for a Front Desk Receptionist, house 8:30-5pm. The successful qualified candidate will be part of an incredible team that helps to ensure that each of our residents is given the best quality of care and wonderful stay that they expect and deserve.
ESSENTIAL FUNCTIONS OF POSITION
Answer telephone, determine nature of call, and relay information within the facility as necessary
Operate paging/telephone system as required and locate personnel through paging system as needed
Maintain a current list of residents by name and room number, emergency phone numbers of on- call personnel, department extensions, key personnel, etc.
Give directions/information to visitors, guests, residents, sales representatives, etc.
Reports suspicious persons/information supervisor immediately
Ensure guests/visitors abide by existing rules
Create and maintain an atmosphere of warmth, personal interest, and positive emphasis, as well as a calm environment throughout the facility
Maintain confidentiality of all pertinent resident information to ensure resident rights are protected
Operate various office equipment as needed
Attend and participate in in-service and on-the-job training as required
Ensure that residents rights to fair and equitable treatment, self determination, individuality, privacy, property and civil rights, including the right to wage complaints, are followed
Participate in the overall quality assessment and improvement program activities
Assist with administrative duties as required
Ensure administrative supplies are replenished in work areas as necessary
Perform additional duties as assigned
EDUCATION / REQUIREMENTS
Fluent in English, clear professional phone communications/voice
Ability to take messages and sort mail, Interact with residents and families, work with a variety of departments.
High school diploma or equivalent plus a minimum of 6 months related experience; or equivalent combination of education and experience
Reports to the Executive Director.
We are an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.