Receptionist - Part-Time - South Bay Ford
Hawthorne, CA 90250
About the Job
Job Description
The Receptionist answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. Acting as the front line point-of-contact for the overall dealership, the Receptionist sets the tone by being an outstanding listener and information source. He/she will know all points-of-contact for every department within the dealership in order to help customers promptly. In addition, the Receptionist performs administrative duties and operates the telephone switchboard for call routing.
The ideal candidate has a high school diploma or GED and experience in a position of similar responsibility (front desk, administrative assistant, etc.). Candidates must have a pleasant and courteous personality, strong administrative and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills. Automotive dealership experience is a plus.
RESPONSIBILITIES
- Greets all customers in a warm, sincere, and helpful manner
- Coordinates questions and issues with the appropriate department personnel
- Directs customer complaints to appropriate personnel
- Provides administrative back-up to various dealership departments as needed
- Performs other duties as assigned
QUALIFICATIONS
- High school diploma or GED required
- Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
- Excellent telephone skills
- Strong organizational and time management skills
- Helpful attitude and friendly demeanor
- Highly professional and dependable
- Strong computer and internet skills, including Microsoft Office suite
Company Description
We are the award-winning South Bay Ford Lincoln auto dealership with opportunities for hard-working, motivated people who can succeed in a very fast-paced environment. We are a people-oriented business committed to providing superior levels of customer service. While our success and growth are dependent on many factors, first and most important are the skills, intelligence, creativity, and dedication of our employees.
Our Team Team members working together guided by our principles of family, teamwork, respect, and integrity.
Our Goal Provide exceptional customer service one guest at a time.
Our Commitment Create lifelong relationships with our team members, guests, and the community.
We are always looking for talented, self-motivated individuals to join our team. If you think you are ready to be a part of an exciting team, then we encourage you to continue with this job application!
Receptionist Pay Scale Information 7-23-24
The Receptionist Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of between $16.00 and $19.00.