Receptionist at Vaco, LLC
Peabody, MA
About the Job
Organization: Well-known Orthopedic Practice
Role: Receptionist - *Medical Experience Preferred*
Pay Rate: $20-21/hr
Location: Peabody, MA - 5 days a week on-site
Responsibilities/Duties:
Greet all patients and office guests
Check-in and check-out all scheduled patients
Enter and verifying patient demographics and insurance information
Educate patient about insurance coverage, in network vs
out of network benefits
Ensure that necessary paperwork is complete and on file (i.e
Insurance forms, insurance referrals, authorizations and/or waivers, specialist packets/forms)
Ensure proper registration and billing documents are reviewed and signed off on by the patient/responsible party
Obtain or create electronic medical record number; enter into PM system
Direct patients to radiology as indicated on appointment notes by the medical assistant
Address patient balances at time of service, set up payment plans when appropriate
Collect and enter patient payments
Schedule appointments
Notate cancelled or rescheduled appointments
Follow Patient No Show/Cancellation Policy
Review and update eligibility
Print and verify day end review
Submit daily payment collection reports
Balance daily receipts
Accept and review patient disability forms and/or medical records requests for completion/accuracy, notifying patient of processing time
Release records to patients once requests have been fulfilled
Enter charges and payments for medical records requests filled directly by our office
Accept labs from outside facilities, date stamp and forward to clinical staff
Sign for all incoming deliveries (i.e
Fed Ex, USPS, Air Borne Express…)
Open and close office prior to and following business hours
Assist patients and/or family members with any requests
Maintain a professional work atmosphere by behaving and communicating in a manner that gets along with patients, physicians, co-workers and administration
Any and all other duties as assigned by the office manager
Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
EEO Notice
Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals
As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations
If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact
Vaco also wants all applicants to know their rights that workplace discrimination is illegal
By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity
You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications
You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application
In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
Privacy Notice
Vaco LLC and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco”) respects your privacy and are committed to providing transparent notice of our policies
California residents may access Vaco’s HR Notice at Collection for California Applicants and Employees here.
Virginia residents may access our state specific policies here.
Residents of all other states may access our policies here
Canadian residents may access our policies in English here and in French here.
Residents of countries governed by GDPR may access our policies here.
Pay Transparency Notice
Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to:
the individual’s skill sets, experience and training;
licensure and certification requirements;
office location and other geographic considerations;
other business and organizational needs.
With that said, as required by local law, Vaco believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure
The individual may also be eligible for discretionary bonuses.
Role: Receptionist - *Medical Experience Preferred*
Pay Rate: $20-21/hr
Location: Peabody, MA - 5 days a week on-site
Responsibilities/Duties:
Greet all patients and office guests
Check-in and check-out all scheduled patients
Enter and verifying patient demographics and insurance information
Educate patient about insurance coverage, in network vs
out of network benefits
Ensure that necessary paperwork is complete and on file (i.e
Insurance forms, insurance referrals, authorizations and/or waivers, specialist packets/forms)
Ensure proper registration and billing documents are reviewed and signed off on by the patient/responsible party
Obtain or create electronic medical record number; enter into PM system
Direct patients to radiology as indicated on appointment notes by the medical assistant
Address patient balances at time of service, set up payment plans when appropriate
Collect and enter patient payments
Schedule appointments
Notate cancelled or rescheduled appointments
Follow Patient No Show/Cancellation Policy
Review and update eligibility
Print and verify day end review
Submit daily payment collection reports
Balance daily receipts
Accept and review patient disability forms and/or medical records requests for completion/accuracy, notifying patient of processing time
Release records to patients once requests have been fulfilled
Enter charges and payments for medical records requests filled directly by our office
Accept labs from outside facilities, date stamp and forward to clinical staff
Sign for all incoming deliveries (i.e
Fed Ex, USPS, Air Borne Express…)
Open and close office prior to and following business hours
Assist patients and/or family members with any requests
Maintain a professional work atmosphere by behaving and communicating in a manner that gets along with patients, physicians, co-workers and administration
Any and all other duties as assigned by the office manager
Vaco values a diverse workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
EEO Notice
Vaco is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race (including but not limited to traits historically associated with race such as hair texture and hair style), color, sex (includes pregnancy or related conditions), religion or creed, national origin, citizenship, age, disability, status as a veteran, union membership, ethnicity, gender, gender identity, gender expression, sexual orientation, marital status, political affiliation, or any other protected characteristics as required by federal, state or local law.
Vaco LLC and its parents, affiliates, and subsidiaries are committed to the full inclusion of all qualified individuals
As part of this commitment, Vaco LLC and its parents, affiliates, and subsidiaries will ensure that persons with disabilities are provided reasonable accommodations
If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact
HR@vaco.com
.Vaco also wants all applicants to know their rights that workplace discrimination is illegal
By submitting to this position, you agree that you will be giving Vaco the exclusive right to present your as a candidate for the foregoing employment opportunity
You further agree that you have represented information about yourself accurately and have not affirmatively misrepresented your qualifications
You also agree to maintain as confidential, to the fullest extent permitted by law, any information you learn from Vaco about the position and you will limit disclosure of information about the position only to the extent necessary to perform any obligations in furtherance of your application
In exchange, Vaco agrees to exercise reasonable efforts to represent you through all solicitation, job screening and resume dispersal.
Privacy Notice
Vaco LLC and its parents, affiliates, and subsidiaries (“we,” “our,” or “Vaco”) respects your privacy and are committed to providing transparent notice of our policies
California residents may access Vaco’s HR Notice at Collection for California Applicants and Employees here.
Virginia residents may access our state specific policies here.
Residents of all other states may access our policies here
Canadian residents may access our policies in English here and in French here.
Residents of countries governed by GDPR may access our policies here.
Pay Transparency Notice
Determining compensation for this role (and others) at Vaco depends upon a wide array of factors including but not limited to:
the individual’s skill sets, experience and training;
licensure and certification requirements;
office location and other geographic considerations;
other business and organizational needs.
With that said, as required by local law, Vaco believes that the following salary range referenced above reasonably estimates the base compensation for an individual hired into this position in geographies that require salary range disclosure
The individual may also be eligible for discretionary bonuses.
