RECEPTIONIST - Heritage Schools, Inc.

The Communication Center at Heritage is the mecca of the company for communications, inventory, reception, mail, etc. We are currently seeking to hire a Receptionist for the Communication Center to be responsible for answering phones and directing inquiries to the appropriate personnel or department, assisting in inventory and general receiving services, and performing other clerical duties as assigned or requested. Our ideal incumbent must have excellent communication proficiency, a strong ability to multi-task, and an aptitude to operate and organize an efficient Communication Center for our campus. We also seek a candidate who can be a voice for Heritage when answering phone calls - promoting our values and being an example of our company!

Schedule: Saturday and Sunday 1:30 PM - 7:00 PM You must also have some flexibility to be on-call as needed.

Accountabilities:

• Answer, screen, and direct phone calls in a timely manner, as well as take and relay messages.
• Utilize internal two-way radio communication system for campus, and respond to emergency requests quickly.
• Assist in the inventory and preparation of our youths' personal items, including checking all luggage upon return from visits to assure contraband items were not brought to campus.
• Assist in receiving mailed items to Heritage, and distributing such items to the appropriate personnel on campus.
• Maintain office supply inventory and report to Supervisor of order requests.
• Perform clerical duties such as copying, scanning, completing letters, forms, etc. as requested.
• Keep the Communication Center neat, organized, and professional.
• Participate in monthly department meetings and keep updated on training expectations and company goals.
• Other duties as assigned by Supervisor.

Qualifications:

• Minium 6-months' experience as receptionist, front desk clerk, operator, or secretary required.
• Excellent communication and customer service skills.
• Computer program proficiency, particularly with Microsoft Office Suite and Google.
• Technical proficiency to operate phone system, copy machines, and other office equipment.
• Strong typing skills - at least 60 WPM.
• Must be at least 18 years of age.
• Completed high school diploma or GED equivalent.
• Ability to converse fluently in English.