Receptionist - Butler CAT

Do you want to be part of a growing, family-owned company? Do you love working in a team environment and interacting with customers? Consider a career with Butler Machinery Company! 

In this role, you would make visitors feel welcome at the store, operate a multi-line telephone system, answering incoming calls and directing callers to appropriate teammates, as well assisting customers and teammates in a variety of other tasks. If these job responsibilities align with your skillset, read the job description below and apply online today!

Responsibilities: 

• Answer incoming telephone calls, determine purpose of callers, and forward calls to appropriate teammate or department.
• Welcome on-site visitors, determine nature of business, and announce visitors to appropriate team member.
• Assists with scanning and filing of paperwork for various departments.
• Sort and distribute incoming mail and prepare outgoing mail.
• Assists the Office Manager with novelties including receipting in, charging out, displaying and checking inventory. 
• Work on various projects and tasks for multiple departments as needed. 
• Assist customers with billing information and other requests.
• Posts informational signs.
• Responsible for arrangement and communication of store birthday / anniversary announcements.
• Updates all associate listings and phone listings for the store.
• Have awareness to associates schedules to best serve our customers.
• May assist Office Assistant with coordinating United Way Campaign, company picnic, annual holiday celebration, customer appreciation breakfast and other events.
• Work within Butler Machinery’s vision, mission, and values.
• Perform other duties as assigned.
  
  

Qualifications 

• A minimum of 1 year of experience, training/or education required
• Previous phone experience
• Experience with Excel/Word/PowerPoint
• Able to handle multiple tasks
• Excellent verbal and written communication skills
• Great customer service skills
• Detail-oriented
• Strong organizational skills 
  
  
  
  

As a family business for three generations, we currently employ over 900 associates in 20 locations throughout North Dakota, South Dakota, Montana, and Nebraska. We are looking for self-motivated, forward-thinking individuals to join us in our continued success. If you desire to start your career with our team, here are some things we offer within our full benefits package: 

• 10% Annual Retirement Employer Contribution, with Additional 5% Discretionary Employer Contribution
• Health Insurance – 4 plan options including 3 High Deductible plans 
• Health Savings Account (with High Deductible plan options) – Employer contribution up to $1,100/year 
• Flexible Benefit Plans
• Dental Insurance – 2 plan options 
• Vision Insurance
• Basic Life/AD&D and Supplemental Life Insurance
• Employer paid Short-Term Disability Coverage – 60% of base pay/salary
• Long-Term Disability Coverage 
• Maternity / Paternity Benefits
• Holidays
• Paid Time Off (PTO)
• 401(K) Plan
• Employee Assistance Program (EAP) – including Health Coaching 
• SmartDollar – employer paid financial planning program 
• Legal Shield/ID Shield products 
• AFLAC options - Cancer Insurance/Accident/Hospitalization/Short Term Disability 

Butler Machinery Diversity & Inclusion Statement:
Diversity drives innovation; inclusion drives success. We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility.

EOE/Minorities/Females/Vet/Disability
#LI-Onsite