Receptionist and Social Media Coordinator - Technology Plus

About Technology Plus:
Since 1995, Technology Plus has been a trusted technology partner for businesses, offering expertise in IT, Telecom, Cabling, Security, and Audio/Visual services. We pride ourselves on delivering personalized service that empowers our clients to focus on what they do best. As we continue to evolve, we're looking for a motivated and detail-oriented Receptionist and Social Media Coordinator to join our dynamic team!

Why You'll Love Working Here:

• Family-Oriented Culture: We believe in work-life balance and creating a supportive, collaborative environment.
• Comprehensive Benefits: We offer health benefits, paid time off, retirement plans, and other perks.
• Growth Opportunities: As a company that has evolved for nearly three decades, we offer opportunities for professional development.
• Team Support: We celebrate wins together and promote a culture of recognition and teamwork.

Position Overview:
We're seeking a Receptionist and Social Media Coordinator who enjoys working in a collaborative environment and values meaningful interactions with both clients and internal teams. This full-time, Monday to Friday, 8 AM - 5 PM position is fully on-site at our office in Louisville, KY. It's ideal for someone who is organized, enjoys multitasking, and is passionate about creating engaging social media content.

Key Responsibilities:

Front Office Duties:

• Answer incoming calls, route them appropriately, and take messages.
• Greet clients and walk-ins with polite small talk.
• Create tickets for client drop-offs, hand out repaired equipment, and accept payments.
• Update client tickets with detailed call information.
• Oversee daily upkeep and cleaning of the office, including managing printer paper and watering plants.
• Post holiday closings as necessary.

Social Media Coordination:

• Collaborate with the team to create weekly work-related posts utilizing company pages on Facebook, LinkedIn, Google, and Instagram.

Client Relations & Internal Communication:

• Communicate effectively with clients and the internal team.
• Listen to clients' needs, document information clearly, and ensure accurate information is passed to the appropriate departments.

Special Projects:

• Organize decorations for birthdays and anniversaries, create emails, and prepare cards and gifts as approved.
• Prepare a monthly or bi-monthly praises email to celebrate team successes.
• Manage mail in and out, including mailing invoices and correspondence, receiving checks, and processing payments.
• Provide assistance with vendor bills and light accounting tasks as needed.

What We're Looking For:

• Strong communication skills, both verbal and written.
• Excellent organizational and multitasking abilities.
• Experience with social media platforms (Facebook, LinkedIn, Google, etc.).
• Ability to assist with billing, payment processing, and light accounting tasks, ensuring accuracy and timely execution.
• Attention to detail, particularly when handling customer information.
• A positive, customer-focused attitude.
• Preferred: 2-3 years of experience in a similar role.

Why Join Technology Plus? At Technology Plus, we foster a welcoming and collaborative team environment. You'll be part of a company that values innovation and creativity, offering opportunities for growth and development. Join us in making a real impact on our clients and the community!

Ready to Apply?
If you're organized, detail-oriented, and excited about the opportunity to engage with clients while managing our social media presence, we want to hear from you! Apply today and become a part of the Technology Plus family.